8 results found
-
Accurate booking value in owner portal calendar
In the portal, when you click on a reservation in the calendar, it does not show the full price paid to the property manager after commission charged by booking.com or the other OTA's.
Then in the owner portal calendar it shows the price of the reservation excluding the cleaning fee and commission from OTA's which makes the amount incorrect and not useful. In the owner portal is just shows the amount in the property managers calendar minus the property's managers commission however this is not accurate due to the commission charged by the platforms.
The calendar in the property managers…
30 votes -
Feature to pay owners directly through Hostfully and record balances
As far as payouts though - I have to have a way of getting owners paid. I need to be able to send over an amount to stripe from Hostfully to tell it to pay that amount to them.
If not, then it would be nice to have somewhere to make an adjustment in the system to say I paid them.
I would prefer if there was a place where I could enter the amount that was paid out so the report would then say 0.00 was due after that month was paid out.5 votesWe have been researching for best ways to provide this feature, so this is an ongoing effort already, fyi.
-
Owner block should come over as a reservation, not a block.
An owners block should come over as a reservation instead of a block. You can even have custom messaging to confirm their stay or confirm cancelation of an owners block etc. This would make things more automated.
24 votesWe are planning to add specific trigger events for this, so this should cover this use case.
-
Owner Statement Updates
If we change the parameters of the Owners Statement we then lose all ability to send/upload as an integration. If we use the default with limited information we can push to their portal.
This needs to be changed so that a revised Statement can be made 'default' within the system. Way toooooo much Admin each month for a basic feature/need
3 votes -
2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
-
Hide owner information from different team users with access to property information
When you add a new team member and give them access to 1 or multiple properties from your inventory, you can then assign a role to them.
The different roles are as follows:
- associate
- booking agent
- property sales manager
- manager
When you assign either of the roles that gives the team member to a specific property and all of its details, this also gives them access to the OWNER tab of the property.
The owner tab of the property stores personal contact information of the owner of the property and this does not need and should not be visible to…
9 votesThis is a great suggestion and we're designing support for it.
-
Managers need the ability to update Owner information.
Right now I was told if we want to update owner information I either have to have the owner do it themselves or I have to delete the owner and re-add them. We should be able to update this information as we see fit. Thanks!
50 votes -
The ability to print the calendar from the Owner Portal
Our owners are requesting the ability to print the calendar from portal (when you hit print now, only the calendar is pulled without the bookings).
17 votes
- Don't see your idea?