3 results found
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Improvement on auto-refund security deposit flow.
The automatic refund was not triggered due to multiple reasons: The transaction was created many days after the lead creation and the transaction was not a Stripe transaction.
So in case SD is collected days after booked/ created date, there is no transaction found to be refunded.
And for BDC payment, SD will not be auto refunded if payment is handled by BDC or even with payment processor integration if the payment is collected out of that point.
I think expanding the sear for transaction to refund would be much more helpful to improve this flow.
2 votesAt this point, the auto-refund feature only works with Stripe transactions, and we do not intend to have this changed at the moment.
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Make Checkin/checkout date not editable in Pre-arrival form
As a VRM, I would like to have guests not being able to change checkin/checkout date in Pre-arrival form so that it can't be adjusted in Stay details tab.
1 voteThere is a misunderstanding on what the arrival and departure times are. They are not the official booking's check-in and check-out dates (the dates of the reservation). They are an indication from the guest of when they estimate to arrive and depart from the rented property.
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autopopulate pin code
Auto populate last 4 digits of the primary guest phone number into the access pin code section of the stay details in the pipeline. Allow option to auto populate the last 4 digits of the primary guest phone number or not.
1 vote
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