92 results found
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Generate the PDF receipt to send to your guest.
would be nice if the team could develop a routing to generate a pdf receipt for guest
14 votes -
Show discounts on quotes as negative line items
When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).
On the final price it is applied, but it is not a line item on the quote.
9 votes -
Hide Rate multiplier on lead detail
The rate multiplier is showing as a line item on lead details.
I want to have the option to hide it.
* Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.6 votes -
Do not default the Add Lead to On Hold.
When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.
2 votes -
Have ability to set payment settings (%) for specific reservation
Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional
2 votes -
2 votes
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Ability to apply rate multiplier = 0 on Lead modal for long-term stay
It would be helpful if there is an option to allow us to zero out the multiplier when needed to get these mid term rentals the exact price we need to.
For example, a 29-night stay is 2000 but there is a rate multiplier of 4% so I have to enter rent amount as 1923.5 but the total is not exact 2000.
2 votes -
Order statement variable
bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.
3 votes -
Printer-friendly button to print out the order
I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .
2 votes -
1 vote
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Ability to edit / delete a service from Lead modal
When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.
I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.
1 vote -
Double booking notification
In the rare case we receive a double booking, it will be useful to receive a notification so we are aware of the situation and can take immediate action.
2 votes -
Ability to remove an extra service from a SP in the order details.
I need to be able to delete if we do not have availability for the service or there is an error
1 vote -
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
calculation of the Total Rent to be the nightly rental rate plus the cleaning fee
1 vote -
Change hold error message from
When I extend the hold on the pipeline if the date range is occupied with another hold, the system shows the error pop-up window that says internal server error
=> would be better for the pop-up window to say "There is already an active open hold for this listing"1 vote -
Change the Guest Invite from "False" to "Account claimed"
Under the Data Tab in the booking, it says "Guest Invite: false". Normally there's a URL to invite guests to claim their account. If it shows "False" instead, it means the guest already claimed the account. For a better UI, I think it should be changed to "Account claimed" or anything similar to avoid confusion.
1 vote -
Ability to mark Rental Agreement as Signed manually
At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.
Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.
4 votes -
Arrival and Departure time in Stay details tab defaults to Property Checkin/ Checkout time when adding lead
When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.
It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.
- Click Add lead
- Select Checkin, Checkout Date and Property
- Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
1 vote -
Modify individual nightly rates
Be able to modify individual nightly rates and not just the total night rent on a lead.
3 votes -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
2 votes
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