120 results found
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Generate invoices for guests
would be nice if the team could develop a routing to generate a pdf receipt for guest
51 votes -
Able to close hold expired leads
Feature to close Airbnb hold expired lead so it won't appear in Pipeline with Relevant status as I see it a bit messy and does not make sense. As Relevant status should be for ongoing lead (on hold, quote sent) or confirmed bookings for us to work on.
5 votes -
Show discounts on quotes as negative line items
When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).
On the final price it is applied, but it is not a line item on the quote.
34 votes -
Lead view should include more order items
Fee Information: Display all price and fees on all platforms. Minimum requirement is to show platform fee (e.g. OTA commission for Booking.com). A solution like Airbnb's fee breakdown would be good.
Transactional Costs: Ideally, lead view should list transactional costs as a separate fee under platform commission. If not possible, include in notes section as an alternative. (currently it's only available in order details window)
2 votes -
See cancellation date and time on the lead modal
How am I supposed to know to refund the guest or not based on my cancellation policy if I don't know the cancellation date?
For example Ruben Aguilar cancelled and I don't know if he cancelled w/in 24 hours of booking or not.
2 votes -
Transaction ID seach bar in the Pipeline
Allowing Transaction IDs to be searched into the Pipeline filters
3 votes -
Do not modify prices when Adjusting lead orders
It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.
3 votes -
search in the pipeline ONLY for guests who own money/payments
search in the pipeline ONLY for guests who own money/payments - red circle
9 votes -
1 vote
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send pre-approval quotes through hostfully.
we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.
5 votes -
Ability to show total tax (group taxes) in the lead order instead of tax breakdow
Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.
3 votes -
Hide Rate multiplier on lead detail
The rate multiplier is showing as a line item on lead details.
I want to have the option to hide it.
* Feedback: when adding a new "feature" maybe you should give the users options if they WANT to even use this feature instead of just implementing it with no choice.11 votes -
Allow to create the payment for the balance link for the difference when modifying booking.
i want to have the option to send the payment balance link for the difference when modifying booking.
1 vote -
Bulk reservartions seperatly for the same guest
I want to close lets say 10 rooms for 1 person that will come with friends and family but they want to pay seperately. How i can make a bulk reservation and have the financial stats organised?
2 votes -
1 vote
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Bookings generated by a PM should default to Instant Booking mode
The manual booking should remain in booked status after payment even if the property setting is booking request
2 votes -
Remove "View Order" link from Lead Modal for non-manager role
Remove "View Order" link from Lead Modal for non-manager role, as they can't access it anyway
2 votes -
Be able to customize the lead IDs
Be able to customize the booking IDs which include the needed information such as property name, check-in date, and series number,
1 vote -
Manually select the channel when adding new leads
When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.
1 vote -
Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote
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