45 results found
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Jobs created don't show on calendar
When looking at the calendar on the mobile app, any jobs created eg cleaning, guest service are not visible
1 voteThe job mgmt feature is available on version 5.3.0 of the Hostfully Mobile App: You can now create, edit, delete jobs on the single property calendar - https://www.loom.com/share/92674ec339394c68bd63055a09c27776
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Fix team permissions issue
Fix permissions issues. When you assign a team member on certain properties, they still see all in the inbox and not only messages for their properties. This is annoying when you have properties in multiple markets where only certain people work on certain properties.
2 votes -
Push Notifications
Would like to have push notifications for new leads and new messages from guests. That way, I will finally be able to turn off my Airbnb and VRBO apps and manage everything on the Hostfully mobile App.
11 votesPush notifications are live on ios and android since v1.2.0
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Adding Expenses (owner adjustments), with a photo from the app
We would like to capture owner adjustments in Hostfully so that we can subtract these from the payout amount. We are, however, required to keep a record of the expenses in case a customer asks for this. Because if this, we currently use another app to capture the expense and the photo of the receipt or invoice and then transfer this into Hostfully.
It would be great to be able to capture these from the app using the phone camera to take a pic of the receipt or invoice and then these automatically being added to owner adjustments
8 votesNow on the PMP, you can upload an attachment to your owner adjustment. This page is mobile friendly and you can upload an attachment directly from your mobile device. This feature is not yet available on the mobile app. If you feel that this needs to be supported by the mobile app, please file a separate ticket.
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Messages that Fail to Send show as Sent in Mobile App
Currently, even when there is a message send failure, it shows as sent in the mobile app. This got us in trouble a few times when we looked at the app and assumed messages had gone through, but then we logged into the desktop version, and we saw that it had the red box around the message saying it had not been delivered. It's honestly hard to rely on the mobile app for much of anything except checking for booking notifications because we can't sms, whatsapp, or use templates either.
2 votesApologies for this issue that was overdue.
Any message that failed being sent will now show with a red stroke on the mobile app
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Calendar Blocking Edit Ability on Mobile (Cancel/Modify)
Currently, you can create a block on the App. However, it is very glitchy and we have trouble actually creating a block on the calendar. Secondly, it would be fantastic if we could modify a block or remove a block from the app. The app does not allow any editing or cancelling of a block until you get back to desktop.
2 votesYou can now Create, Edit and Delete a block directly from the Mobile app.
Just click on the + icon in the calendar's page.
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Allow the mobile app to have your templates
Have access to our templates on the mobile app,
1 voteThe template picker is available in the Mobile App since June: https://www.loom.com/share/360fbbdc61944f27a7d05a202a6619db
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Auto-capitalize sentences
Just like phones do with text messages, it would be nice to have the app auto-capitalize the first character in a sentence - starting a new message, upon returns, and after periods. Meanwhile, you need to hit shift every time or everything is lower case by default. I personally don't like that level of informality when communicating with guests.
2 votes -
Email short list of properties (aka quote building tool)
Same as we have it on the desktop version, I would like to be able to filter my properties based on my guest's request and email the resulting list of properties to my guest.
This feature is available within the Central Calendar page of the desktop PMP:
click filters, then email property list link.I would like this feature to also be available on the mobile app
2 votesThis is now available thanks to the Template Picker feature in the app. Simply select the corresponding "quote building tool" (aka alternative options) feature in your templates
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The mobile app should support attachments
When guests send attachments on Airbnb or email (respond to inbox's email thread with attachment), the corresponding conversation page should include the attachment in the thread
1 voteThis was released in May: you can view attachments in the inbox of the Hostfully Mobile App, and you can also upload attachments to send to your guests:
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Pre-approve Airbnb inquiries on the mobile app
More CTAs buttons for Airbnb inquiries
1 voteThis is now available on version 4.1.0 (and up) of the Hostfully Mobile App on Google Play and App Store:
Pre-approve actions for Airbnb inquiries:
https://www.loom.com/share/bcb80a6d662647f1a696aff77a8ca38f?sid=8f4fbdbb-4b90-42a4-a1ed-dd13aa8d03ee -
Grant ability to make changes to calendar blocks
From the calendar it would be nice to be able to click into an existing block and make changes (extend or shorten the block, delete it, or add notes).
4 votesApologies for the delay, this feature has been released in April:
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Make notification link to corresponding section of the app
Set up notifications as Airbnb does, where you can click the notification and be taken directly to the message in Hostfully to respond more easily and quickly.
1 voteThis is how the app notifications are currently working:
- new lead notification -> redirect to lead details page
- new message notification -> redirect to corresponding thread page in the inbox
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Blocking Dates on App
Ability to block certain dates on a mobile application would be helpful when you are on the go
1 voteManage leads / blocks available on the mobile app since April 2023:
https://www.loom.com/share/c0e533a2e04944088154c1c7b8a7a4ad -
calendar error
The bug which appeared in one of the first versions of the app is back. Calendar cherry picks some bookings and some do not show up at all. The result is that property appears available when it is not. This renders the calendar (and by extension the entire app) not usable.
1 vote -
Error loading app
I successfully installed and loaded the app initially, but when I went to pull it up again a few days later I got this error.
2 votes -
Inbox filters
Add filters and search to the Inbox page and narrow your list of threads
Filters on:
- Read / Unread
- Status (quote, booked, stay, declined, cancelled, etc)
- Agent
- Channel (Hostfully, Airbnb, VRBO, etc)
- Property
- Guest Name/Email4 votesEverything in this list is live except for Read/Unread, which comes out later this month.
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Inbox - support attachments from Airbnb messages
Inbox does not display an image sent by a guest on Airbnb channel For example, my guests send me a picture of their passport and this is not visible in Hostfully inbox on the app
3 votesThis is now live in the v4 app.
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Mobile app: Add ability to copy messages
The request: Add the ability to copy messages in the inbox on the Mobile App.
On the mobile app, it is currently not possible to copy messages in the inbox. This is important because I often copy guest questions and forward them to our cleaning team who has the answers. Without that, I'm forced to log in on a computer to copy the messages, which is tough to do when on the road. Further, if I could do this, I could copy previous messages I've written to other guests (like "Thank you for staying with us....we'd appreciate if you left…
2 votesThis is now available in version 1.2.0 of iOS - still pending for Android
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Calendar filters
Add filters to the Calendar page
What are the most important filters for you?
- Bedroom count range
- Status (active, inactive)
- Amenities
- Guest count range
- Type (apartment, house, ...)
- Tags
- Daily Rate range
- Location
- Available from / to
- Agent3 votesThe following filters are available on the Hostfully Mobile App's calendar page:
- lead status
- property
- agent
- channel
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