45 results found
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Use standard chat message alignment in the Mobile App Inbox
Currently, messages in the Mobile App Inbox are displayed with the opposite alignment of what users expect.
Messages sent by the user are left-aligned, while received messages are right-aligned. This is inconsistent with the standard UI pattern used by most messaging applications (such as WhatsApp, iMessage, Messenger), where:
Sent messages appear on the right.
Received messages appear on the left.
3 votes -
Add filter for Active vs Inactive Properties
Introduce a filter option that allows users to view:
Active properties only
Inactive properties only
All properties2 votes -
Feature Request: Add Message Edit, Delete, and Recall Options
I strongly recommend adding a message recall, delete, or edit feature to the app. Mistakes happen, and users sometimes send messages by accident or realize they need to correct information after sending. Having the ability to recall or edit a message would greatly improve the user experience and is an essential feature for any chat, messaging, PMS, or communication platform.
Currently, it is very frustrating to send a message in error and have no option to edit, delete, or recall it. Please consider this as important user feedback and prioritize adding this functionality in a future update.
Thank you for…
1 vote -
Service Provider app usability
Improve Service Provider app usability. The service provider role is limited to using the app. A SP credentials won’t let you log into a laptop browser. But the SP app only lets you see a calendar with your assigned properties, start date, end date, and name of main client. No other information is available such as names and ages of party members, flight information, local phone number used, special requests, etc. Adding additional information in the booking details would make the work of the greeter or cleaner doable. At the moment, there is not enough info in the SP version…
1 vote -
Retry Sending Messages
Add the ability to retry sending a message directly within the app when a message fails to send.
1 vote -
mobile app
The mobile app needs to become as useable as the website. We were previously with Guesty and we were able to do everything from the app that we could do on the website. We can't even cancel or delete reservations from the app so having to wait until you get to a computer, which can be a couple days if you work in an office, is just not convenient. I want to be able to create or add a listing, edit triggers and templates, etc.
13 votes -
Organize job types into separate folders within the app.
It would be beneficial for service providers to view jobs categorized by type within the app. Although I manage multiple services under a single provider, the app currently displays all services together, requiring me to click on each one individually to understand its details. Additionally, organizing jobs by date could improve usability.
For example, in the "Upcoming" section, there could be a main entry for June 28, containing subfolders for each specific service. Within these subfolders, the corresponding jobs would be listed.
For instance, if our service provider handles guest transfers and check-ins, they would have a clear overview of…
1 vote -
Rent breakdown in APP
Right now, the rent total is shown in the order details. Would be useful to have a day breakdown as well.
3 votes -
Allow property settings mobile edit
On mobile app, it doesn't appear you can alter the "only check in on" days like you can on desktop. It would be good to have this possibility like under the property page, main settings.
4 votes -
Allow HTML in Mobile App custom templates
Currently customized template HTML tags are being removed when sent through the mobile app.
Making us edit the template each time we need to send them.
We need to send the templates in the correct format through the Mobile App
3 votes -
Arrivals should stay in the arrival tab of the app the whole day
In the app, the arrivals of the day disappear at 3pm on time, even when the guest is planned to arrive later and that the real arrival time is adjusted in the booking « stay details » section.
The arrivals of the day should remain in the "arrival" tab during the whole day, and perhaps have the possibility to tick a box when the guest is checked-in.2 votes -
See the scheduled automated refund for the security deposit in the guest order when using the mobile app
We can see for when the automated refund for security deposit it's schedule in the PMP on the view order option. But this information is not shown in the mobile app when checking the order transactions.
3 votes -
Highlight back-to-back bookings on mobile app
Allow PMs to see which check-in / check-out are back to back, in order to see the importance in terms of priority.
2 votesCan you please a little more your feature requirement? Thank you.
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Improve not to require users to clear cache on mobile every time
We have to constantly clear cache on mobile app to have the data show up correctly. Please improve it to not require the users to clear cache every time.
2 votes -
2 votes
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Support hyperlinks in the Mobile App's inbox
Hyperlinks are shown as full URLs in the mobile app inbox only and not in the PMP's inbox.
Support hyperlinks and be able to click on the URLs and not have them shown as plain text.2 votes -
Display rate multiplier on mobile app
At the moment, we can only see the total rent on the mobile app.
It would be really helpful for us as hosts or property managers to see the rate multiplier on the mobile app because we often check and adjust rates on the go. Being able to quickly reference the multiplier - just like on the desktop version - would make it easier to ensure our pricing strategy stays consistent without needing to switch devices. :)
1 vote -
Allow multiple logins on mobile app
Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?
3 votes -
6 votes
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See custom fields from pre-arrival form on the mobile app
It would be great to be able to see the info on the app. If I'm on-site at our property without my computer then I have no way to view that info, so it would be nice to be able to!
12 votesSwitching back to "planned" to include custom fields within the mobile app
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