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  1. 61 votes

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    AdminEric Andersen (VP, Operations, Hostfully) shared this idea  · 
  2. 42 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    As you look for ways to enhance your platform, a suggestion - - - allow a trigger to be cloned but opt for a different method (email vs. text). We are sending codes for check in and want to do so via email and text but I literally have to create new triggers for each listing (over 60 of them) to have the same trigger that was sent as an email as a text. Pretty time consuming and tedious.

  3. 43 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Hi Jon,

    What type of information are you trying to edit regularly? We cannot allow you to edit the email as each email is tied to a specific account and a new account would need to be created.

    Thanks,
    Eric

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Hi Sarah and Jon, can you help me better understand what information you are not able to edit for the owner? Knowing the specific fields you are not able to edit would help me troubleshoot this for us. Example are even better :)

    Thank you,
    Eric

  4. 1 vote

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea, Josh. We can see the benefit in this and will review more when we are working on the pricing area of the product.

  5. 10 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thanks Jon, that makes sense. We will consider adding this functionality next time we are working on the owner or service provider section of the product.

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea, Jon. We do have a section within each property for you to add notes. Please see the screen shot attached and take into account these will show on their respective portals so sensitive information should not be added. Does this satisfy the request or would you still like these additional notes fields on the edit owner and edit service provider view?

  6. 32 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thanks Jon, I've updated the ticket. For now, you have the option to delete or edit reviews on your direct website through Hostfully. We'll keep this idea open to see if others would like this feature as well.

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Hi Jon, are you talking about the direct booking site specifically?

  7. 49 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea! We will review this further when working on the pricing functionality of our product. At this time, we don't have it on our short term road map as we focusing on other areas of the product. Once we have more information we'll post an update here.

  8. 24 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea! We will consider this when working on the pipeline. For now you can tell which guests have not paid the balance by the color of the circle. If they still owe additional money, the circle is red. If they are fully paid, it is green.

    For the pre arrival form, there is a small green checkmark icon on the pipeline for guests who have completed it.

  9. 4 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Hi Janet,

    To my knowledge this functionality is not available across any of the major channels and they don't offer it in the API (airbnb, vrbo, booking.com) so we wouldn't be able to support it. Are you requesting this specifically for the direct booking site?

    Thank you,
    Eric

  10. 5 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thanks for the idea! Yes, we will absolutely consider this next time we are working on the leads portion of our website. It's in the long term plan and once we have more information, we'll post an update here.

  11. 9 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thanks for the idea and vote. We do allow PMs to add blocks to the calendar from with the property management platform, though they aren't specifically owner blocks.

    We increased functionality this year to highlight any blocks the owner makes themselves from the owner portal in a different color within the calendar.

    We have it in our long term plan to allow different types of blocks to be created making it easy to identify what type of block it is without having to click into it. Ideas are owner, maintenance, housekeeping, guest of owner. If there are other types of blocks you would like added, please let us know and we will consider.

    Once we start working on the calendar, we will review this request again.

  12. 31 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea, Alex and for the vote, Matt. We are gaining a better sense of the effort involved here and will update this thread once we have more information on next steps.

  13. 9 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the ideas and votes. Are there any particular partners you would like to see us integrate with for this service?

    We are also doing research on our end, but would love to hear if you have any in mind.

  14. 6 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea. We will review this further when working on the improving the property settings page within the product. We do not have an ETA at this time as we are prioritizing other new features. In this is important to you in the short term, we recommend considering an integration with a dynamic pricing provider to increase the pricing functionality available to you.

    When there is more information to share, we will update this thread. Please keep the votes coming if this is important to you!

  15. 18 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for idea and the votes. This is not slated for the near term as it requires a complex change to the logic on the backend. When we have any further updates, we will post them here. Any new users who would like this functionality, please vote if this is important to you.

  16. 17 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thank you for the idea and the votes. This will be looked at further next time we are working on substantially improving the owner portal. There is no ETA for this as we have other new features and areas of the product we are prioritizing at this time. When the time comes to start work on the owner portal, we will post an update on this thread.

  17. 45 votes

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    After speaking with our product manager, this is part of a larger inbox project we are working on and is on the road map.

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    AdminEric Andersen (VP, Operations, Hostfully) commented  · 

    Thanks Jon and Audie for the idea. We will keep this in mind next time we work on templates and triggers. We can see the benefit in being able to sort these.