58 results found
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Auto-capitalize sentences
Just like phones do with text messages, it would be nice to have the app auto-capitalize the first character in a sentence - starting a new message, upon returns, and after periods. Meanwhile, you need to hit shift every time or everything is lower case by default. I personally don't like that level of informality when communicating with guests.
2 votes -
Email short list of properties (aka quote building tool)
Same as we have it on the desktop version, I would like to be able to filter my properties based on my guest's request and email the resulting list of properties to my guest.
This feature is available within the Central Calendar page of the desktop PMP:
click filters, then email property list link.I would like this feature to also be available on the mobile app
2 votesThis is now available thanks to the Template Picker feature in the app. Simply select the corresponding "quote building tool" (aka alternative options) feature in your templates
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The mobile app should support attachments
When guests send attachments on Airbnb or email (respond to inbox's email thread with attachment), the corresponding conversation page should include the attachment in the thread
1 voteThis was released in May: you can view attachments in the inbox of the Hostfully Mobile App, and you can also upload attachments to send to your guests:
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Pre-approve Airbnb inquiries on the mobile app
More CTAs buttons for Airbnb inquiries
1 voteThis is now available on version 4.1.0 (and up) of the Hostfully Mobile App on Google Play and App Store:
Pre-approve actions for Airbnb inquiries:
https://www.loom.com/share/bcb80a6d662647f1a696aff77a8ca38f?sid=8f4fbdbb-4b90-42a4-a1ed-dd13aa8d03ee -
Grant ability to make changes to calendar blocks
From the calendar it would be nice to be able to click into an existing block and make changes (extend or shorten the block, delete it, or add notes).
4 votesApologies for the delay, this feature has been released in April:
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Make notification link to corresponding section of the app
Set up notifications as Airbnb does, where you can click the notification and be taken directly to the message in Hostfully to respond more easily and quickly.
1 voteThis is how the app notifications are currently working:
- new lead notification -> redirect to lead details page
- new message notification -> redirect to corresponding thread page in the inbox
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Blocking Dates on App
Ability to block certain dates on a mobile application would be helpful when you are on the go
1 voteManage leads / blocks available on the mobile app since April 2023:
https://www.loom.com/share/c0e533a2e04944088154c1c7b8a7a4ad -
calendar error
The bug which appeared in one of the first versions of the app is back. Calendar cherry picks some bookings and some do not show up at all. The result is that property appears available when it is not. This renders the calendar (and by extension the entire app) not usable.
1 vote -
Error loading app
I successfully installed and loaded the app initially, but when I went to pull it up again a few days later I got this error.
2 votes -
Inbox filters
Add filters and search to the Inbox page and narrow your list of threads
Filters on:
- Read / Unread
- Status (quote, booked, stay, declined, cancelled, etc)
- Agent
- Channel (Hostfully, Airbnb, VRBO, etc)
- Property
- Guest Name/Email4 votesEverything in this list is live except for Read/Unread, which comes out later this month.
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Inbox - support attachments from Airbnb messages
Inbox does not display an image sent by a guest on Airbnb channel For example, my guests send me a picture of their passport and this is not visible in Hostfully inbox on the app
3 votesThis is now live in the v4 app.
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Mobile app: Add ability to copy messages
The request: Add the ability to copy messages in the inbox on the Mobile App.
On the mobile app, it is currently not possible to copy messages in the inbox. This is important because I often copy guest questions and forward them to our cleaning team who has the answers. Without that, I'm forced to log in on a computer to copy the messages, which is tough to do when on the road. Further, if I could do this, I could copy previous messages I've written to other guests (like "Thank you for staying with us....we'd appreciate if you left…
2 votesThis is now available in version 1.2.0 of iOS - still pending for Android
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Calendar filters
Add filters to the Calendar page
What are the most important filters for you?
- Bedroom count range
- Status (active, inactive)
- Amenities
- Guest count range
- Type (apartment, house, ...)
- Tags
- Daily Rate range
- Location
- Available from / to
- Agent3 votesThe following filters are available on the Hostfully Mobile App's calendar page:
- lead status
- property
- agent
- channel
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Create Short Description Field in Hostfully Management Platform Property Main Page
When looking on the app calendar view, each property name is too long to be viewed. We have multiple properties at the same resort so the photos and property titles are very similar. We would like to have a short name for each. For example, for our Sullivan Stone 11 property, we would like to have it shown as SS11. If we change the internal name on our computer Hostfully listing, the short name is also being pulled into triggers and templates so the guest receives the "short" name in their template messages which could be confusing to them. Is…
2 votesThe "property name hint" in the calendar now spans over 2 lines, showing double the count of characters it was showing before.
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calendar error
My calendar is not loading / updating correctly.
14 October: I blocked off large chunks of dates to do a pricing update (using the web app)
15 October: I deleted these blocks (using the web app).
16 October: I notice the app still showing some of these block. If I scroll forward in the date range, one of them even disappears.
16 October: my colleague's app calendar is different to mine - ALL the blocks are visible on this calendar
1 vote -
Error loading the inbox
Getting this bug when trying to view inbox messages
1 voteThis error was happening only for accounts that had recently updated a new photo to their properties. We have fixed the issue and the latest version of the App has this resolved.
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Mobile app for Hostfully
I looked for phone apps to help me and there are absolutely none that are simple and clear like yours.
And since i use yours on my desktop i would love t to continue with you. Have it all sinked. Especially that I am not often
in front of my desktop. But more with my phone. Definitely looking forward to having it!!!75 votes -
Mark as booked, mark as paid, cancel, extend hold, etc
I would like to be able to do all these pipeline actions on bookings/inquiries directly from the mobile app:
- Mark as booked
- Mark as paid
- Place on hold / extend hold / revoke hold
- Close lead
- Cancel booking
- Re-open (a closed lead)
- Record a payment0 votesThis feature is now available in v2.0.0.
See video: https://www.loom.com/share/cd97e47a2f9a4fe4b05c8b5e5b7edc16
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