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  1. Improve booking updated trigger condition

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    12 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    planned  ·  AdminAlice (Director of Product, Hostfully) responded

    We will have a new trigger entitled "Booking updated | date change" that will only fire if the booking has a change of check-in or checkout date. Then we'll also have the breakdown of "Booking updated | check-in date" and "Booking updated | checkout date" to dissociate between a change on check-in date vs checkout date.

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    Aidan Chewoski commented  · 

    Hi Hostfully. I recently noticed a need for the function of being able to send SMS triggers to cleaners to notify them of a reservation date change update. New booking trigger and cancelled booking triggers have been working great but cleaners won't be notified when guests change their travel dates. In this case, the original booking isn't cancelled but just updated to a different date. So it would be great if you could add original/old check-in/-out dates variables on trigger templates so cleaner can receive a message like "unit 2. original date may 3- may 6. new date may 4 to may 7"

    Thank you!

    Aidan Chewoski supported this idea  ·