Payment processing fees are not refunded by the merchant (Stripe etc.) when a guest cancels a reservation. Thus we need the ability to reduce these amounts from the refund payout so we are not losing more $ on a refunded reservation.
This feature is available on several other PMS platforms and would critically help small and large hosts alike.
Payment processing fees are not refunded by the merchant (Stripe etc.) when a guest cancels a reservation. Thus we need the ability to reduce these amounts from the refund payout so we are not losing more $ on a refunded reservation.
This feature is available on several other PMS platforms and would critically help small and large hosts alike.