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  1. Add a condition "If guest has not published a review yet" for custom trigger

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    7 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Igor Shapiro commented  · 

    This feature is absolutely necessary to automate the communications and guest experience. I have found that most guests do not leave a review on their own or even after the initial message that was sent after their stay. This would allow us to automatically follow up with our guests after about a week of not writing a review.

    Igor Shapiro supported this idea  ·