47 results found
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Show Airbnb messages as coming from PM not owner
I want the messages from PMP to Airbnb guests to look like they are coming from my company, not from the owner account.
At the moment, messages sent from PMP are always shown as they're from Airbnb owner account,.28 votes -
Get a notification when an Airbnb guest needs to alter their reservation.
When a guest requests to alter their Airbnb stay, the notification only goes through Airbnb. I'm a co-host and have several other Airbnb accounts connected to my Hostfully account. When guests request an alteration, I don’t get any notification of that.
I would like for Hostfully to provide notification for me so I can approve/decline Airbnb guests for an altered stay.
21 votes -
Make Rate Multiplier available at Property Level
I would like to be able to adjust the pricing on a booking channel for each property. So, on Airbnb, property A gets -10% property B gets 0%
And on hostfully, property A gets 0% and property B gets +10%Right now, the rate multiplier is only available at the channel level.
18 votes -
Quote or Special Offer option for VRBO enquiries.
I get a typical enquiry from VRBO guests requesting a discount/offer for longer stays. AirBnB allows the option to offer a discount, special offer, but Hostfully integration with VRBO does not. The work around puts the guest out and depends on gaining a lot of trust.
17 votes -
Push Length of Stay Discounts to Booking.com
As a property manager, I'd like to be able to push the length of stay discount at the bottom of the pricing tab in Hostfully to Booking.com. This is not currently possible due to Hostfully not supporting multiple rate plans in Booking.com. Please vote on this idea if you would like this implemented.
16 votes -
More user-friendly error messages for channel sync issues
At the moment, when there's a sync issue with channel (for example: Airbnb), the error message is not clear and I need to reach out to support every time to check the root cause (an error occurred, could not update booking settings, etc.). I want to have clearer messages so I know what to do to troubleshoot.
13 votes -
Partial sync with booking.com
It would be great if Hostfully can build the integration so users can partially sync with Booking.com. For now, there are some contents of the property that we are not able to edit when fully sync with Hostfully and these fields will be erased/greyed out when we connect our listings with Hostfully.
13 votes -
Support more Airbnb amenities
Support more Airbnb amenities:
animals; poolorjacuzziwithnofence; lakeorriverorwaterbody; climbingorplaystructure; heightswithnofence10 votes -
Update Vrbo amenties to include their entire checklist
I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.
Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…
10 votes -
Booking.com SCA Requirements
As an agency that lists vacation rentals on Booking.com, I want to ensure that the payment flow is SCA compliant. Right now, some payments from guests fail due to the integration not handling 3D Secure authentication and is not SCA compliant.
8 votes -
Allow direct access to additional Airbnb settings...
There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.
8 votes -
Phone field mandatory on our Direct Booking site.
Make Phone field mandatory on our Direct Booking site.
7 votes -
6 votes
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Integrate directly with Hotels.com
I'd like to integrate directly with Hotels.com from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.
6 votes -
Split "Transit" into Getting Around (public) and Directions (post-booking details) for Airbnb
As a PM, I would like to share certain transit information on the public listing and more specific how-to in the directions shared only with confirmed booking guests.
"Transit" section Hostfully is mapped to both Getting Around (public) and Directions (only shared after booking is confirmed) on Airbnb. The purpose for these fields are very different. "directions" may have more exact details about getting to the home, which is quite different from a public-facing "Getting Around" section
So they should be separated.
6 votes -
Add flexibility to NOT accept unpaid reservations from Booking.com
We don't want to have any unpaid reservations from either BDC or Vrbo to block my calendar.
We have trouble on Booking.com to cancel a booking on Extranet.
We were forced to call Booking.com to attempt to cancel this cooking. Nothing was done. We have been working on this for awhile now. CAN SOMEONE PLEASE REMOVE the setting that allows a guest to book without proper payment. This makes a high amount of stress on our end and we already wor over 90 hours a week. WE only sleep 4 to 6 hours a night. We do not have tome…5 votes -
Add Airbnb Post Booking Details to PMP
As a PM, I would need to update Post Booking Details for guest to have the updated information after making a reservation, but it is not available in PMP now. And I do not want the information displayed in the public section where people can view it freely.
5 votes -
Support More Airbnb Property Type
As a PM, I would like to have more property-type options in Airbnb to choose from. At the moment, PMP is missing these: barn, campsite, casaparticular, cycladichouse, dammuso, farmstay, guestsuite, heritagehotel, kezhan, minsu, pension, ryokan, shepherdshut, trullo, windmill.
5 votes -
Support Non-XML plans for Booking.com
I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.
4 votes -
Booking.com commission saved on lead level
Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.
4 votes
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