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46 results found

  1. I looked for phone apps to help me and there are absolutely none that are simple and clear like yours.
    And since i use yours on my desktop i would love t to continue with you. Have it all sinked. Especially that I am not often
    in front of my desktop. But more with my phone. Definitely looking forward to having it!!!

    75 votes

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    completed  ·  34 comments  ·  Mobile App  ·  Admin →
  2. Enable a search function to type in a guest's name in the app to pull up their past/present/future reservation.

    27 votes

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    2 comments  ·  Mobile App  ·  Admin →

    Good news! We have completed this. Search functionality is now live in the app! You can pull up reservations by typing in a guest name or email.


    More info, can be found here - https://updates.hostfully.com/72935-quickly-search-for-a-booking-from-your-hostfully-mobile-app

  3. My cleaners are always on the run and it would be great if they can get to their information from the mobile app.

    25 votes

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    4 comments  ·  Mobile App  ·  Admin →

    We have launched our Service Hub in the Hostfuly app! We have posted a banner in our current service provider portal (web version) with links to download the app. We'll be sending more communications out to everyone this week.


    Both versions will be supported for the next few weeks with the web version being decommisioned later this month and us only supporting the app moving forward.


    More details on the app can be found below! Thank you everyone for your votes and comments.


    https://help.hostfully.com/en/collections/12380760-service-hub

  4. Like Airbnb, Quick Replies for Mobile App so we don't have to rewrite the same message over and over

    13 votes

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    0 comments  ·  Mobile App  ·  Admin →
  5. Would like to have push notifications for new leads and new messages from guests. That way, I will finally be able to turn off my Airbnb and VRBO apps and manage everything on the Hostfully mobile App.

    11 votes

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    1 comment  ·  Mobile App  ·  Admin →
  6. If you open a guest (the most common use case being that you need to contact the guest, you have to scroll down for the guest's information. I think it would be more helpful to prioritize this information, rather than having to scroll past all of the fees (which should also be minimized). Also, the phone number is not clickable, nor can you copy and paste it. Making the number clickable and copiable (not sure if that's a word), would be really useful. Otherwise, it's not very useful at all.

    This feedback applies to the Hostfully iOS app.

    9 votes

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    0 comments  ·  Mobile App  ·  Admin →
  7. View monthly/weekly calendar of bookings for a single property

    9 votes

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    5 comments  ·  Mobile App  ·  Admin →
  8. from the app, when looking at the calendar, the ability to click on any given night for a property and see at once the listed price.

    8 votes

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    1 comment  ·  Mobile App  ·  Admin →

    Available in v5.0.0 of the Hostfully App: Prices and min stay per night are now available under the single property calendar.

    You can access the single property calendar from the stacked calendar: click on any property title and get to the monthly calendar view of that property.

  9. Version 1 of the app allows for guest messaging via email/ Airbnb message only. It does not allow you to select SMS messaging. Please enable SMS messaging as many of our guests prefer that communication.

    8 votes

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    3 comments  ·  Mobile App  ·  Admin →
  10. We would like to capture owner adjustments in Hostfully so that we can subtract these from the payout amount. We are, however, required to keep a record of the expenses in case a customer asks for this. Because if this, we currently use another app to capture the expense and the photo of the receipt or invoice and then transfer this into Hostfully.

    It would be great to be able to capture these from the app using the phone camera to take a pic of the receipt or invoice and then these automatically being added to owner adjustments

    8 votes

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    2 comments  ·  Mobile App  ·  Admin →

    Now on the PMP, you can upload an attachment to your owner adjustment. This page is mobile friendly and you can upload an attachment directly from your mobile device. This feature is not yet available on the mobile app. If you feel that this needs to be supported by the mobile app, please file a separate ticket.

  11. It would be so useful if we could access the pipeline and do the actions allowed in the pipeline from the mobile app. It basically only allows you to view things, very little action can take place. I found it interesting that you make it so we can cancel a reservation but not update, request payment or any of the things that we do regularly. Cancelling is the last action we want to take.

    6 votes

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    0 comments  ·  Mobile App  ·  Admin →

    On the mobile app, you can now:

    - apply "pipeline actions" for each reservation, depending on their status (put on hold, mark as paid, record a payment, cancel, ...)

    - edit any reservation detail

    - send any template you have pre-written within your web PMP's account

  12. I would like to be able to edit reservations directly from the App. It is vital that the app can be used to edit reservations, edit pricing, and essentially do the majority of things that we do on the website.

    6 votes

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    1 comment  ·  Mobile App  ·  Admin →
  13. I want to be able to adjust rates (price details) when creating or editing leads on mobile. It's possible on web but not on mobile.

    5 votes

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    5 comments  ·  Mobile App  ·  Admin →
  14. 5 votes

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    3 comments  ·  Mobile App  ·  Admin →
  15. From the calendar it would be nice to be able to click into an existing block and make changes (extend or shorten the block, delete it, or add notes).

    4 votes

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    1 comment  ·  Mobile App  ·  Admin →
  16. Add filters and search to the Inbox page and narrow your list of threads

    Filters on:
    - Read / Unread
    - Status (quote, booked, stay, declined, cancelled, etc)
    - Agent
    - Channel (Hostfully, Airbnb, VRBO, etc)
    - Property
    - Guest Name/Email

    4 votes

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    0 comments  ·  Mobile App  ·  Admin →
  17. Property Managers want to be able to use the Inbox's AI suggestions feature on the Hostfully mobile app

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
  18. Make the pre approval form mobile friendly-i am constantly being told that the link does not work and having to explain to my guest to try it on a tablet/laptop.
    The form should work on a mobile phone

    3 votes

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    completed  ·  1 comment  ·  Mobile App  ·  Admin →
  19. 3 votes

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    0 comments  ·  Mobile App  ·  Admin →
  20. Add filters to the Calendar page
    What are the most important filters for you?
    - Bedroom count range
    - Status (active, inactive)
    - Amenities
    - Guest count range
    - Type (apartment, house, ...)
    - Tags
    - Daily Rate range
    - Location
    - Available from / to
    - Agent

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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