18 results found
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Support more Booking.com amenities
Support more amenities for booking.com
28 votesThis feature has been released to production.
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Support Airbnb offline fees mapping
When I mapped the fees with "Air-conditioning fee" with Airbnb channel, it results in the error "This fee type cannot be defined as online fee."
It's said that offline fees are not supported at the moment. I would like to map offline fees with Airbnb
15 votes -
Ability to send Airbnb messages as coming from PM or owner
I want the messages from PMP to Airbnb guests to look like they are coming from my company, not from the owner account.
At the moment, messages sent from PMP are always shown as they're from Airbnb owner account,.44 votesThis feature is now released to production.
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VRBO Listing Description Improvements
When hostfully is integrated with VRBO, the listing description is all out of order. The notes section is at the top, which should be at the bottom like Airbnb. Several fields, are noted through the listing description in a weird order without a headline and it doesn't make any sense. The fields for the neighborhood, interaction, access and transit are described throughout the VRBO listing with no headline and in a very weird order. Those fields should only communicate with Airbnb, since there is no equivalent for VRBO. It creates a very confusing VRBO listing.
19 votes -
Implement Airbnb Resolution Center API
I'd like to receive all financial updates on Airbnb bookings from the Airbnb Resolutions Center on the order in Hostfully so financials can be in synch for bookings and reporting.
Problem Statement:
Right now, if a guest is refunded or funds are collected from a guest using the Airbnb resolution center, then Hostfully does not receive that information for updating bookings and therefore Reporting. This causes a gap in reporting and makes it hard to reconcile.
47 votes -
Partial sync with booking.com
It would be great if Hostfully can build the integration so users can partially sync with Booking.com. For now, there are some contents of the property that we are not able to edit when fully sync with Hostfully and these fields will be erased/greyed out when we connect our listings with Hostfully.
20 votesUser can now edit amenities, services, and facilities in Booking.com and Hostfully will not override those settings.
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Import Booking.com reservation commission
Booking.com reservation commission should be imported & there should be a field for this in the Enhanced Reporting just like Airbnb Host Service Fee. Sometimes I choose to pay more commission so that BDC boosts my ranking on specific dates. This makes it hard for me to show the correct Booking.com reservation commission in the Enhanced Reports.
12 votes -
VRBO integration: display the correct types of supported credit cards
For now, the information about types of supported credit cards does not match between Hostfully and VRBO. That causes issues and confusion. On VRBO, it should only show the supported types of credit cards.
3 votes -
Airbnb - Add photos to "Where you'll sleep" section
Airbnb has a new option to add photos to a "where you'll sleep" section. As a PM, having the ability to add photos to that section helps me improve my listing and set expectations.
As a traveler, it provides me more details on the sleeping arrangements.
I am not currently able to use this section with a full sync from Hostfully to Airbnb as Hostfully does not support it in the API. The only option I have right now, is to do a partial sync or not use that functionality on Airbnb.
37 votesHi everyone! Thank you so much for writing in about Airbnb's "where you'll sleep" feature. We just released the enhancement today.
To use this feature, make sure Airbnb is turned on at the Channels and Property level. Then go to the Property and the Photos tab.
From there, you can enable the "where you'll sleep" option and then map it to the room in the drop-down list. Please see the screen shot attached.
Hostfully yours!
Michele
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Primary contact on Booking.com
The primary contact on Booking.com needs to be the booking agent not the Admin of the Hostfully Account.
At least remove the syncronization so we can enter the good information because when I make the change it went back the next day.The customer contact me instead of the agent. It doesnt make sens.
13 votesWe have added a picklist on the property main settings to select the primary contact for each property. More can be found in this help article.
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Google Travel as a channel
Integration for Google Travel
12 votesThis channel is now live on Hostfully.
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New listing discount with Vrbo
Need the ability to integrate with vrbo and airbnb new listing discounts, if I list my new property in Hostfully first I don't have a way to turn on the new listing discount with vrbo.
4 votesWe now offer the ability to set the Vrbo new listing discount through Hostfully. More on that here. You can also use the new listing discount on Airbnb by setting it on Airbnb and Hostfully won't override it.
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Airbnb - Add non-refundable discounts
Airbnb has launched adding a non refundable discount to a cancellation policy - https://www.airbnb.com/help/article/2600/offer-a-nonrefundable-option - this is not currently supported by Hostfully and we would like the option to add this discount in.
4 votes -
Add Request to Book for Vrbo
Right now only instant book is available. PMs would like to use a booking request flow instead.
3 votes -
Add Request to Book for Airbnb
Right now only instant book is available. PMs want to use request to book instead.
2 votes -
allow cancellation policies to be edited PER PROPERTY, as well as per platform (on vrbo)
This IS possible on Airbnb, but currently on Vrbo you have to set the same cancellation policy across the board on all properties.
11 votes -
Wifi Details Airbnb and Vrbo
I want to be able to manage Wifi Details from hostfully and not in each channel directly. Some of our guests go to airbnb app to view wifi user username and password so we want to ensure it is correct. When we create a new listing in hostfully and push to airbnb and Vrbo that info is missing.
1 vote -
Airbnb no sync option for cancellation policies allowing new Firm cancellation
There are several new cancellation policies on Airbnb which Hostfully has told me aren't available in the API so they can't offer. My suggestion is to add a no sync option so you could manually change in the Airbnb portal to the new policy and then would not revert back when the channel is synced in Hostfully. The new policies include Firm and Firm / Non-refundable. Firm allows cancel up to 30 days prior and 50% refund up to 7 days prior to check-in. Firm Non-refundable gives a second option where the price is 10% less but is non-refundable. Flexible…
1 vote
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