11 results found
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Add function to duplicate triggers & templates
It would be nice if we could duplicate triggers & templates then modify the duplicate ones.
Less clickings and save more time.74 votes -
Modification of scheduled messages
On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.
80 votes -
Receive notifications when an owner makes a change to their block
Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes
8 votes -
Improvements to Turnover Management
When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…
1 voteThis feature has been planned for development
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Move the system templates to the right categories.
It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.
2 votes -
Group templates and triggers
Group templates and triggers by specific property or unit number.
22 votesAbility to sort the triggers table is planned.
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Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Require government ID for all guests in a booking party.
Create a way for all guests in the part to upload a picture of their ID. Some places require this. It would be great if the pre-arrival form could have that option to upload each guest ID.
9 votes -
Edit font in message templates
Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?
57 votes -
Create gap-day trigger 48 hrs before booking starts/ends, allowing guest to add days
If there are dates available to extend the stay (either before or after the dates that the guest initially chose), create the possibility to notify the guest at the last minute, so that they can easily extend their stay if there are available dates before the next guest's booking starts.
36 votes -
Sort custom templates
The sort function for custom templates would be super helpful so that I can see all the templates I have for either a given property or a given step in the guest support process - e.g. arrival, booking etc.
58 votes
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