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How can we improve the property management platform?

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4 results found

  1. Modify lead without changing price

    Be able to modify a lead without changing price

    20 votes

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    6 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    on hold  ·  AdminAlice (Director of Product, Hostfully) responded

    Hi team,


    thank you for your interest in this idea. We've looked into the underlying issue, and we agree that being able to update booking information without unintentionally changing the price would be the ideal experience. We've explored a solution that would allow you to "freeze" the pricing details while updating the booking information (like guest count, property dates), but this would require a significant amount of Engineering work and is unlikely to be something we can prioritize before the end of the year.


    In the meantime, we're considering a lighter-weight solution: if changing the guest information causes the price to change, we could display a warning before saving, for example: "Your price details have been updated based on the changes you've made. Do you want to continue?" This would help prevent an accidental price change, but it's important to note that it would not preserve the original price. If…

  2. Calendar availability in the booking widget should not display as available if min stay is not met

    The calendar availability in the booking widget on the Direct Booking Site should not show the date is available if the minimum stay is not met.

    4 votes

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    on hold  ·  0 comments  ·  Direct Booking Site  ·  Admin →

  3. Change the Guest Invite from "False" to "Account claimed"

    Under the Data Tab in the booking, it says "Guest Invite: false". Normally there's a URL to invite guests to claim their account. If it shows "False" instead, it means the guest already claimed the account. For a better UI, I think it should be changed to "Account claimed" or anything similar to avoid confusion.

    1 vote

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    on hold  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →

  4. Date Variable Formatting - Missing comma between day and year

    The variables for the check-in and check-out date are missing commas between the day and year. It would be nice to have those look grammatically correct.

    The template pulls in these variables:
    Stay: [$LEADCHECKIN$] to [$LEADCHECKOUT$]

    The message shows:
    Stay: Mon, Feb 27 2023 to Wed, Mar 01 2023

    1 vote

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    on hold  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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