27 results found
-
Add Google Analytics tracker to payment confirmation page
We set up this event in Google Analytics as instructed, but it has not tracked any conversions. So I think we're still stuck. Is there anything else we can do?
4 votes -
Guest Information Reporting
It would be very helpful to pull in data about guests, age, origin city/country etc for marketing purposes in reporting.
4 votesYou can now do this in Enhanced Reports.
- Select Logistics Reports
- Under Pre-Arrival Form Report, select Run
- See the report in the table below, provided in multiple formats.
Note that the report will obviously only show information for guests who filled out the form. Note also, that for Airbnb bookings, not all guest information is provided by Airbnb and most cells will be empty.
-
1 vote
-
Pre Arrival Form info exported to enhanced reports
Hi, you should let add info from the pre arrival forms to the enhanced reports. In my case, the Colombian government make us have a registration card for each reservation so the info I need from guests, can be add to the pre arrival form and then to the reports.
The passport number CANNOT be added to the enhanced logistics report because is not available.34 votesYou can now do this in Enhanced Reports.
- Select Logistics Reports
- Under Pre-Arrival Form Report, select Run
- See the report in the table below, provided in multiple formats.
Note that the report will obviously only show information for guests who filled out the form. Note also, that for Airbnb bookings, not all guest information is provided by Airbnb and most cells will be empty.
-
'Duplicate' button for recreating a custom report
'Duplicate' button for recreating a custom report that may need to be duplicated. This is an easier customer experience than our current process of using the URL and replacing text within that URL to duplicate a report. Some of are not tech savvy and we need to consider this when making a process for user's to follow. The current process is too development minded and it can be simpler and more customer focused.
2 votesThis is live: for each customized report you create, you can now duplicate it.
-
Filter of the report
The first issue I have is with the date range on the owner statement report. I found out it is based on check in not check out date, which is the industry standard for property management. This needs to be fixed. When I choose 4/1 to 4/30, it should be guests that checked out between those dates. This is how the owners are paid for the month, based on check outs.
13 votesForgot to update this ticket, but this was released in February 2023.
Now in Enhanced Reports, you can setup the date type filter where you can choose on what type of date you want your report to be based off: check-in date, check-out date, occupancy date, etc
-
On enhanced reports allow use to report blocked nights (so we can show owners)
Show blocked nights by owners and for maintenance on enhanced reports. We can then clearly see that while occupancy may be low that if the owner blocked 7 nights it shows on the report.
2 votesThis is now available in the Occupancy reports, new tab under Enhanced Reports
-
Rolled up view report
Rolled-up view report for the number of bookings within the current day/week/month; rolled-up view of occupancy rates and average nights per stay for a set of period
1 vote -
Enhanced Reporting - Allow filter or tags by "Channels"
I love the new enhanced reports. I created a report that would allow me to quickly build a Hotel Tax Report. We collect for VRBO and Direct bookings so we have to remit, but Airbnb and Booking.com collect and remit. Would be nice to filter those channels out of the reports. Would be helpful in other reports that are channel specific as well. Thanks!
11 votes -
Enhanced Reporting - Make "Last Month" a quick default
When you run a report, the quick options for dates are "Last week" or "This week". I never use those. By far the dates I'm using most frequently are for "Last Month", so I would like to see that as an option.
10 votesThis was released in February 2023
-
Schedule enhanced reports to be automatically sent via email
Enhanced reports should be scheduled to be AUTOMATICALLY sent via email (to owners, etc).
5 votes -
Add flexibilty and logic capabilities to Owner's Statements
I would like to customize my owner's statments and select how I want my commission calculated. It would be nice for property managers to apply their own logic to the report for the owner's commission column. I manually manipulate the data in excel and it would be nice to have some basic functionality in Hostfully that directly feed into the owner's statement.
For example in my agreement with my owners, the commission is calculated off the rent minus platform fees. Each PM has a different arragement with owner so we need flexiblility in these statements. I spend a lot of…
5 votes -
Financial Report THIS YEAR Option
I use Financial Reports Export often for what is booked this year.
The quick choices are THIS MONTH and LAST MONTH.
I use THIS YEAR a lot so have to constantly choose the dates which isn't always quick as it refreshes between each choice.
Can we have added a THIS YEAR and LAST YEAR quick option?
Thanks!
Rich6 votes -
Do not add Tax to either Agency Due or Owner Due.
Tax Collected is not part of Agency Due nor Owner Due. It should be left separate in its column and not added to the Total. The reason is that it makes Agency Due look like more than the % in my Owner Contracts, and they do not have an accurate number when creating a 1099NEC form for my company. When added to Owner Due, I have to Adjust it out so I am not Paying Out Tax to the owner as Rent Income.
I have to create a spreadsheet that takes that Tax Amount out of either Agency or Owner…
1 vote -
Create report copy ability with enhanced reporting
I regularly find myself wanting to copy an existing report (say the Monthly Owner Report), make a small change, and save that as a new separate report. In these cases, it would often be very difficult to recreate the report from scratch, since the report I want to copy has been changed so much from the base owner report.
2 votes -
Offer Simple Logistics Report
I would like to run a very simple, streamlined report that only shows the check ins or the check outs for the parameters entered and for it not to include ongoing stays. This is a logistical report so the teams can cross reference the cleanings scheduled for the check outs for that day or the greeters for the check ins that day. I was told this was not possible. Seems it would be a simple and basic thing to have that would be helpful.
1 voteThis is now available under Enhanced Reports / Logistics reports.
You can update the filter and use only check-ins or check-outs, or both.
And you can schedule this report to be sent on a daily basis.
Here is a video explaining this:
-
All in one statement showing final monthly result.
I want to send a statement to all owners at the end of each month. So I want the income and expenses to show and the owners adjustments to come off the rental income. I also want the owners adjustments which recur every month to be able to stay in the template and I fill out the amount each month. Some items stay the same of course. Right now it appears that we have to create an owners adjustment for every item every month. Is this correct?
I'm looking for essentially a spreadsheet with income and expenses for the owner…
9 votes -
Stay details "extra notes" field to the logistics report
Hi guys. It would be great if we could add the extra notes field to the logistics report. Some check ins/outs or services require that extra bit of information and having it show at a quick glance in the weekly report would save us a lot of time instead of having to comb through every booking just in case we missed it.
4 votes -
Logistics Reports for each property rather than all lumped together
It would be great to be able to quickly create a logistics report for each property, or each owner, so that we can easily provide that info to outside suppliers or clients who are not tech savvy (all of mine!).
If you could add a sort filter like you have on the Financial Reports section that would solve it :)
5 votes -
IMPORTANT Reporting problem - bookings are transfered to the next month - wrong analytics and reports
For example, if the bookings are going from June 25th to July 14th then the whole bookings are being imported to the June report.
So that would show that from June 30 days I have guests for 42 nights.
The solution: if the booking is going from one month to another take that booking total price and divide by the number of nights to get the nightly rate and split it to each of the days.
Super important for our business because we have to do reports monthly for all our clients and all reports and KPI's are wrong at…
1 vote
- Don't see your idea?