11 results found
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Let Cleaners View Booking Calendar in Service Hub
We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)
Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…
62 votes -
Service Provider is able to view the Property Maintenance Instructions note
The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub
2 votes -
Service providers easy calendar
The Service provider could have the ability to see the work he has to do in all the apartments on a daily basis and to be able to see a monthly calendar for a better overview and planning
1 voteWe have improved the calendar with our new service hub within the Hostfully app! Check out more information here!
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Add service name in Job Dashboard (for Service Providers)
This would support service providers prepare for the service to be provided in terms of materials required, documentations or expectations.
For cleaners and housekeeping team, knowing the type of service / service name will have them prepare to dispatch X number of cleaners with X material.
For check-in check-out agents, knowing the type of service Will have them prepare documentations, accesses, security deposit refund, etc..3 votesThe service type is now displayed in the job details in each job within our new Service Hub!
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Different colors for leads in Service Provider portal calendar
My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.
It's much more helpful if we can have different colors for bookings blocks in SP portal.
8 votesNow in the service hub of the Hostfully mobile app, within the properties calendar (aka calendar of bookings), the blocks appear with stripes and the bookings with solid color + guest name written on top.
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Option to "Mark property as clean"
we would like to see the cleaning status of our properties in Hostfully. This is quite important to know whether the property is cleaned and ready to go when new guest booking requests come in last minute, for example.
3 votesYes, that is right! We already show when a job is done by showing the job in green on the calendar. If the job is not done, it shows in blue. This should help you see at a glance if the home is ready for the next guest.
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Sort jobs in the Service Provider Portal so that soonest job is at the top of the screen
Allow jobs in the Cleaners Portal to be sorted so that the soonest job appears at the top of the screen. Our cleaners have many jobs and its a pain for them to have to scroll to the bottom of the each each time. Thanks
9 votesThe soonest job is now at the top of the screen in our newly launched Service Hub in the Hostfully app! More information here!
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Service Provider calendar only displays assigned jobs
It would be great if Service Provider calendar only displays jobs assigned to them not all of the jobs related to the property because there may have more than one cleaner.
Its to reduce confusion with different suppliers. We've had occasions where suppliers just look at the calendar and not the actual jobs assigned. the result was two people turning up to the same job.
3 votesWith our new Service Hub , only jobs that are assigned to you will show on your calendar! This will help avoid confusion with seeing other jobs related to the property that aren't yours.
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Let cleaners access notes about the job through calendar
At the moment cleaners have to scroll through endless jobs that can't be sorted in any way to access a specific job note - what would be amazing is to just click on the job in the calendar and show the details of the clean there.
9 votesWith our new Service Hub in the Hostfully app, service providers and click on a job in the calendar and access the job notes right there! Thanks for your feedback on this product enhancement.
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Service provider portal to show the number of pets on the Jobs tab and the Calendar tab
As a PM or a Service provider, I would service provider portal to show the number of pets on the Jobs tab and the Calendar tab, along side the number of guests. It will help the Service provider plan and prepare better for the cleaning.
5 votesWe now show the reservation details for previous and next reservation within the job details including occupancy and pets! This should help cleaners plan better. Check out our new Service Hub for more information!
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Create a list view of jobs and their acceptance status, sort able by creation date and job date
Currently, if you create 2 jobs on the same date, there is no way to find the 2nd job. Only one job shows up on the date in the calendar view and there is no list view.
Also, something indicating job status (accepted or pending) on the calendar view would be awesome. Thanks
13 votesThis is now in production: when 2 or more jobs are falling on the same day, the tooltip will indicate how many jobs are overlapping, and a click on the job dot will open a modal where you can select the job you need to view/edit.
See attached screenshots.
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