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  1. I have a video on my google drive of how one uses a lockbox but I don't see a way to put on a url link on my guidebook page to watch the video

    1 vote

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  2. I have an image of a key lockbox and regardless of how I try to size it on my computer when I upload it to my check-in instructions page then it is huge and you have no feature to size on the page. I should be able to click on the corner and pull the mouse inward to size it smaller.

    1 vote

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  3. There's no longer a way to put a hyperlink in the Additional Information section when creating a recommendation. The only thing you can do is link to a "dynamic item"

    1 vote

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  4. Please fix the issue in "guest Terms". Ive received multiple complaints from customers that have had to enter their name and email multiple times to get access.

    1 vote

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  5. I've seen some messages about the guidebooks interface redesign. I personally cant find any improvement so far and I would like to stick with the legacy design. Thanks.

    1 vote

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  6. The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”

    In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.

    I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.

    One of the main reasons why we decided to use Hostfully was to capture email address…

    1 vote

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  7. If we change the URL, the QR changes, too. We would like to redirect the URL. There should be a function in the system for these changes, I am trying to avoid spending hundreds of dollars reprinting materials.

    1 vote

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  8. option to select multiple recommendations, bulk delete on recommendations sections

    1 vote

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  9. GB variables to take info from spash screen feature like First name

    2 votes

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  10. Check the unique custom URL key for all Guidebook accounts instead of in 1 account

    2 votes

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  11. A way to edit e-mail lists by date or other notation to group lists without duplicating names when moving them to a crm

    2 votes

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  12. Currently, when I go to edit the Guidebook of a property, in point 3 (House Manual, Recommendations, and Marketplace), both in the House Manual cards and Recommendation cards sections they are all mixed up. It would be very helpful if when I go to edit the Guidebook of a property, I only have the cards for the property I am working on.

    2 votes

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  13. The client received an email for a failed payment notice and it directed him to the login page. It would be greatly convenient if the button directed him to the update payment page, just like PMP's.

    2 votes

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  14. Loving the new look. A suggestion: I'm in the House Manuals and the only action is to delete a manual. I'd like the ability to Duplicate one, so that I can go in and change minor items for similar manuals in other units.

    1 vote

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  15. Service Providers in Guidebook Marketplace are currently synced from Property Management Platform => Agency Settings page but some of the providers are for internal use, so it's a bit confused when all providers are showing in GB Marketplace.

    If we can hide unnecessary providers from GB Marketplace, it would be great.

    1 vote

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  16. 2 votes

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  17. reduce the amount of space the map takes up on the guidebook

    4 votes

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  18. I want to remove that Buy Now button as I have created a separate payment link in stripe that I can provide in the marketplace listing for guests to pay. The idea is that, once a guest pays for an item, I have to inform them of a lockbox code to access the item, but that can only happen after the purchase is made

    4 votes

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  19. once a guest makes a purchase through the marketplace via stripe, is there a way to customize the payment confirmation or receipt they will receive once the purchase is complete?

    3 votes

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  20. Have the possibility to add more than 1 marketplace accounts to sell different items

    3 votes

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