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  1. 14 votes

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  2. 14 votes

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    Philipp Eierund supported this idea  · 
  3. 3 votes

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  4. 97 votes

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    Hi everyone,


    Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.


    In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.


    What’s included in the beta?

    We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:

    • new variables in custom templates
    • new triggers
    • auto-translations
    • improved search, navigation, and filtering
    • much more

    Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:

    • use the feature in your normal workflow where it makes sense
    • share feedback with…
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    Philipp Eierund commented  · 

    Couldn’t agree more. The way Airbnb does this is perfect. If I notice that a guest called “Benjamin” signs off his messages with “Ben”, for example, I go in and change all the names to “Ben” for all upcoming messages. I also often add personal touches.

    Philipp Eierund supported this idea  · 
  5. 25 votes

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    Philipp Eierund commented  · 

    Couldn’t agree more. Also not a good look to keep pestering guests with separate links.

    This would be one document. Enter all the requested information on top, then initial the house rules and sign.

    Also VERY important: this combined document needs to be 100% mobile friendly. The current pre-arrival form is not usable on mobile which is a really poor look in 2023.

    Philipp Eierund supported this idea  ·