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  1. For instance, let's say for most of the year you have a moderate cancellation policy, but for special events it could be stricter. Last year for Coachella people booked a year before, then at the last minute found a cheaper place because people start lowering their prices when they don't book. So they would cancel before the deadline and you would have to drastically lower your prices to rebook after you held the dates for them for a year.

    29 votes

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    received  ·  4 comments  ·  Channels  ·  Admin →
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  2. Currently, the rate multiplier only applies to the nightly rent. I’d like the option for the multiplier to apply to all fees (such as cleaning, service, or management fees) to offset Airbnb's host service fee.

    20 votes

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    1 comment  ·  Channels  ·  Admin →
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  3. Support multiple rate plans for Booking.com connection.

    We would like to set up a 60day cancellation policy for booking.com meaning that we can refund up to 60 days in advance ? It would be great to offer this along with a non refundable option if possible on booking.com.

    We also want to send the pricing rules at the bottom of the pricing tab to Booking.com

    44 votes

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    received  ·  7 comments  ·  Channels  ·  Admin →
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  4. Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.

    I would like the payload to include more granular details about the type of update, for example:

    • Pricing update

    • Photo update

    • Amenities update

    • General property details update

    • Pricing rule update, etc.

    This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…

    4 votes

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    received  ·  1 comment  ·  API  ·  Admin →
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  5. An app for the owners to login and see their portal. Also a much more in depth portal, showing reviews, any issues that come up at the property, analytics, etc

    62 votes

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    received  ·  8 comments  ·  Owner Portal  ·  Admin →
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  6. Airbnb offers the option of date-specific cancellation policies
    Details can be found here
    https://www.airbnb.ca/help/article/4049

    I would like to have this option/setup on Hostfully

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. Integrate with Agoda

    9 votes

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  8. When a PM rebooks a guest, they want to be able to add a condition that if they are a repeat guest, the guest doesn't get the generic 'looking forward to meeting you' welcome email, but instead a different, more personal email which says something like 'looking forward to seeing you again'. So add a condition if the guest is a repeat guest.

    45 votes

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  9. PM would prefer that the invoice information in Extranet not be overwritten, as the listings may belong to different owners or countries and having separate invoice details is important.

    3 votes

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  10. Have a field to retrieve how much a guest paid for the Pet Fee in a booking.

    7 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  11. The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.

    Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.

    Currently:

    Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.

    If a promo code…

    1 vote

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    received  ·  1 comment  ·  API  ·  Admin →
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  12. per property - per channels

    59 votes

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    received  ·  5 comments  ·  Reviews  ·  Admin →
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  13. When communicating through Hostfully and it is a VRBO guest communication- I can't send a link to another vrbo property via hostfully. I have to go through the VRBO messenger.

    2 votes

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  14. 5 votes

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    1 comment  ·  API  ·  Admin →
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  15. Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet

    15 votes

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  16. ’m curious if anyone here has worked with Hopper Homes yet? (https://hopper.com/travel/homes) Their travel app is huge with younger travelers and seems to drive a ton of bookings. It would be amazing if Hostfully could eventually integrate with them — feels like a great extra channel for all of us to tap into.

    1 vote

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  17. For blocked dates on calendar, it would be tremendously more useful to shows notes on tooltip instead of "blocked by agency".

    2 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  18. At the moment, travelstaytion reservations show as the same as direct bookings in the central calendar. I would like to be shown different so we can distinguish them also there.

    10 votes

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    received  ·  3 comments  ·  Calendar  ·  Admin →
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  19. 1 vote

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  20. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    24 votes

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