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46 results found

  1. [MOBILE] Capitalize letter V for Las Vegas when filtering locations in DBS

    When clicking on "All locations" to filter locations on DBS, the Las Vegas is spelled as "Las vegas".

    Please fix it as I just want it to look professional without errors.

    1 vote
    completed  ·  0 comments  ·  Mobile App  ·  Admin →

  2. Send message along with attachment for Airbnb lead in the Inbox

    2 votes
    0 comments  ·  Mobile App  ·  Admin →

  3. Availability of AI suggestions (Unified Inbox) on Mobile app

    Property Managers want to be able to use the Inbox's AI suggestions feature on the Hostfully mobile app

    3 votes
    0 comments  ·  Mobile App  ·  Admin →

  4. Pre arrival form mobile friendly

    Make the pre approval form mobile friendly-i am constantly being told that the link does not work and having to explain to my guest to try it on a tablet/laptop.
    The form should work on a mobile phone

    3 votes
    completed  ·  1 comment  ·  Mobile App  ·  Admin →

  5. Access for Service Providers to the Mobile App

    My cleaners are always on the run and it would be great if they can get to their information from the mobile app.

    25 votes
    4 comments  ·  Mobile App  ·  Admin →
    completed  ·  AdminEric Andersen (VP, Operations, Hostfully) responded

    We have launched our Service Hub in the Hostfuly app! We have posted a banner in our current service provider portal (web version) with links to download the app. We'll be sending more communications out to everyone this week.


    Both versions will be supported for the next few weeks with the web version being decommisioned later this month and us only supporting the app moving forward.


    More details on the app can be found below! Thank you everyone for your votes and comments.


    https://help.hostfully.com/en/collections/12380760-service-hub

  6. Sort Owner Adjustments so the newest adjustment shows at the top of page 1

    Currently Owner Adjustments are sorted by Oldest First so we are constantly scrolling down to see the adjustments for the current month. If the sort is reversed, with newest adjustments at the top of page 1, the older adjustments will be pushed down which is perfect as previous months are less important once the month has been closed.

    2 votes
    completed  ·  1 comment  ·  Mobile App  ·  Admin →

  7. Make rates editable per lead on mobile app

    I want to be able to adjust rates (price details) when creating or editing leads on mobile. It's possible on web but not on mobile.

    5 votes
    5 comments  ·  Mobile App  ·  Admin →

  8. View read/unread status from Guest's side in Inbox

    I want to be able to see the status "Read/Unread" if guests saw my messages or not from Inbox page

    2 votes
    1 comment  ·  Mobile App  ·  Admin →

  9. Show more than the next 3 days check-ins in mobile app homepage check-ins

    pipeline tab in mobile app, the upcoming checkins is helpful but it only shows 3 ddays out which isnt helpful. I'm typically looking weeks out for all my bookings making sure everything is paid and all rental agreemtnets have been signed.

    2 votes
    2 comments  ·  Mobile App  ·  Admin →

  10. Mobile Search Function

    Enable a search function to type in a guest's name in the app to pull up their past/present/future reservation.

    27 votes
    2 comments  ·  Mobile App  ·  Admin →
    completed  ·  AdminEric Andersen (VP, Operations, Hostfully) responded

    Good news! We have completed this. Search functionality is now live in the app! You can pull up reservations by typing in a guest name or email.


    More info, can be found here - https://updates.hostfully.com/72935-quickly-search-for-a-booking-from-your-hostfully-mobile-app

  11. Show unread messages in bold font

    Unread messages in the inbox should be shown in BOLD

    5 votes
    3 comments  ·  Mobile App  ·  Admin →

  12. Pricing calendar on Mobile

    We'd love to see the Pricing and details like min stay, etc. on Mobile app, like the Web ver.

    2 votes
    0 comments  ·  Mobile App  ·  Admin →
    completed  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    This is available on the app on the single property calendar view.

    You'll see price & min stay per night there.

    You can even update price & min stay by applying a long press on any day, and change the values from there.

  13. Make property rates editable on mobile app

    3 votes
    0 comments  ·  Mobile App  ·  Admin →

  14. See nightly price from calendar

    from the app, when looking at the calendar, the ability to click on any given night for a property and see at once the listed price.

    8 votes
    1 comment  ·  Mobile App  ·  Admin →
    completed  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    Available in v5.0.0 of the Hostfully App: Prices and min stay per night are now available under the single property calendar.

    You can access the single property calendar from the stacked calendar: click on any property title and get to the monthly calendar view of that property.

  15. Quick Replies for Mobile App

    Like Airbnb, Quick Replies for Mobile App so we don't have to rewrite the same message over and over

    13 votes
    0 comments  ·  Mobile App  ·  Admin →

  16. Add pipeline actions to the mobile app

    It would be so useful if we could access the pipeline and do the actions allowed in the pipeline from the mobile app. It basically only allows you to view things, very little action can take place. I found it interesting that you make it so we can cancel a reservation but not update, request payment or any of the things that we do regularly. Cancelling is the last action we want to take.

    6 votes
    0 comments  ·  Mobile App  ·  Admin →
    completed  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    On the mobile app, you can now:

    - apply "pipeline actions" for each reservation, depending on their status (put on hold, mark as paid, record a payment, cancel, ...)

    - edit any reservation detail

    - send any template you have pre-written within your web PMP's account

  17. Single Property Calendar

    View monthly/weekly calendar of bookings for a single property

    9 votes
    5 comments  ·  Mobile App  ·  Admin →

  18. SMS responses enabled

    Version 1 of the app allows for guest messaging via email/ Airbnb message only. It does not allow you to select SMS messaging. Please enable SMS messaging as many of our guests prefer that communication.

    8 votes
    3 comments  ·  Mobile App  ·  Admin →

  19. See Individual Monthly Calendars for Each Property

    In Airbnb if you click on the calendar link on the mobile app it will show you a list of your properties and when you click on a property, it will take you to a monthly view calendar for that property.

    When we click on the calendar link in the Hostfully app it takes us to a weekly view of all properties that we can scroll left and right to see more dates. I don't want to scroll left and right to see options for open dates, I want to see the entire month in one view for a certain…

    1 vote
    0 comments  ·  Mobile App  ·  Admin →
    completed  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    This is now available under v5.0.0 of the Hostfully mobile app.

    From the main calendar, expand the property titles then click on any property title : you will get redirected to the monthly calendar view of that property, with its bookings, blocks, jobs (showing as a blue dot), min stay + price per night.

    For now you can see the job details nor edit min stay + price per night, but this is planned for a future version of the app.

  20. I would like to be able to edit reservations directly from the App

    I would like to be able to edit reservations directly from the App. It is vital that the app can be used to edit reservations, edit pricing, and essentially do the majority of things that we do on the website.

    6 votes
    1 comment  ·  Mobile App  ·  Admin →
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