158 results found
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ai Day 1 issue
Hello, I was playing around with AI planner and it starts:
Day 1 - Morning - arrive at (house)...Note that our check-in is at 4pm, which is pretty standard for most homes. May I suggest you have the AI plan around when host check-in time is, or at least plan for Day 1 to start in the afternoon.
1 vote -
Multiple categories for a recommendation
The recommendations should be able to be added to multiple categories. For example if I add a restaurant it can go in Places to eat but also in the Delivery tab
1 vote -
Improved Variable Integration Between Hostfully PMP & Guidebooks
Currently, when using both the Hostfully PMP and Hostfully Guidebooks, some key data does not sync between the two platforms, even though one of the main benefits of using both products is their integration.
It would be incredibly helpful if additional variables from the PMP’s Property Settings (like Wi-Fi name and password) could be used directly within Guidebooks. For example, if I update the Wi-Fi information in the PMP, I also have to manually update it in the guidebook. Instead, it would be ideal if Guidebooks could support variables, just like templates and triggers do, so this information is automatically…
1 vote -
Ability to Upload Video Files Directly to Guidebooks
We would like to request the ability to upload video files directly to Guidebooks, instead of having to first upload the video to an external platform (such as YouTube, Vimeo, etc.) and then insert a link.
This feature would streamline the process, save time, and make it easier for users who may not be familiar with external video hosting platforms. It would also allow for a more integrated and seamless experience within the Guidebooks environment.
1 vote -
Have the list item in check-in card + check-out card
In my check-in and check out process, I want to add the item list (like umbrella, air mattresses, baby cot, etc) that guest can tick on so we can prepare for them.
I know Guidebook have the check-out list item in Departure catogories. That would be great if we can add the check-in item list to guest and once the guest check the guidebook,
1/ In check-in card, they can tick on the item they want to have or be prepared on their trip > if they did it, I would like to have the email to notify me so…
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1 vote
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Allow different check-in cards assigned for same guidebook
Having different check in cards, all linked to the same Guidebook would help use leverage the same guidebook across master-child properties.
1 vote -
put in place to “auto-heal” after outages,
I experienced an outage of the guidebook product on May 04th, 2025, and my triggers all failed to send due to this event.
Next time there is a brief outage, I will end up in the same place. is there something that will be put in place to “auto-heal” after outages, otherwise, any minor outage and I have a problem.1 vote -
Sorting Recommendations behind the scenes
Being able to filter the recommendations when you are sorting them behind the scenes would be very helpful. currently you can search for the category but as soon as you go into one and back it brings them all up again. purely for the editing side :)
1 vote -
UNABLE TO REMOVE CATEGORY
Unable to remove Airport VIP from category section - Please assist
1 vote -
add a url link to a video I want a guest to view
I have a video on my google drive of how one uses a lockbox but I don't see a way to put on a url link on my guidebook page to watch the video
1 vote -
Add image to guidebook page
I have an image of a key lockbox and regardless of how I try to size it on my computer when I upload it to my check-in instructions page then it is huge and you have no feature to size on the page. I should be able to click on the corner and pull the mouse inward to size it smaller.
1 vote -
Guest Terms fix
Please fix the issue in "guest Terms". Ive received multiple complaints from customers that have had to enter their name and email multiple times to get access.
1 vote -
Change the default messaging of the Splash Page to a more polite message
The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”
In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.
I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.
One of the main reasons why we decided to use Hostfully was to capture email address…
1 vote -
bulk delete recomendations
option to select multiple recommendations, bulk delete on recommendations sections
1 vote -
Duplicate House Manuals
Loving the new look. A suggestion: I'm in the House Manuals and the only action is to delete a manual. I'd like the ability to Duplicate one, so that I can go in and change minor items for similar manuals in other units.
1 vote -
Hide unnecessary providers from Guidebook Marketplace
Service Providers in Guidebook Marketplace are currently synced from Property Management Platform => Agency Settings page but some of the providers are for internal use, so it's a bit confused when all providers are showing in GB Marketplace.
If we can hide unnecessary providers from GB Marketplace, it would be great.
1 vote -
Si vous êtes vraiment d'accord à ma proposition, veillez me contacter s'il vous plaît le numéro est le +2250172952865
Je suis logofo Coulibaly, j'aimerais beaucoup travailler avec vous, svp ne me rejette pas ,le problème est que je n'a pas les moins financier, donc j'ai vraiment besoin de votre aide stp, mais j'ai une idée vous pouvez me faire partir et travail là-bas pour rembourser svp,je serai très très reconnaissant envers vous, je vous remercie
1 vote -
Bulk Editing
Bulk editing recommendations.
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1 vote
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