171 results found
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1 vote
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Allow different check-in cards assigned for same guidebook
Having different check in cards, all linked to the same Guidebook would help use leverage the same guidebook across master-child properties.
1 vote -
put in place to “auto-heal” after outages,
I experienced an outage of the guidebook product on May 04th, 2025, and my triggers all failed to send due to this event.
Next time there is a brief outage, I will end up in the same place. is there something that will be put in place to “auto-heal” after outages, otherwise, any minor outage and I have a problem.1 vote -
UNABLE TO REMOVE CATEGORY
Unable to remove Airport VIP from category section - Please assist
1 vote -
add a url link to a video I want a guest to view
I have a video on my google drive of how one uses a lockbox but I don't see a way to put on a url link on my guidebook page to watch the video
1 vote -
Add image to guidebook page
I have an image of a key lockbox and regardless of how I try to size it on my computer when I upload it to my check-in instructions page then it is huge and you have no feature to size on the page. I should be able to click on the corner and pull the mouse inward to size it smaller.
1 vote -
Guest Terms fix
Please fix the issue in "guest Terms". Ive received multiple complaints from customers that have had to enter their name and email multiple times to get access.
1 vote -
Change the default messaging of the Splash Page to a more polite message
The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”
In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.
I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.
One of the main reasons why we decided to use Hostfully was to capture email address…
1 vote -
bulk delete recomendations
option to select multiple recommendations, bulk delete on recommendations sections
1 vote -
Duplicate House Manuals
Loving the new look. A suggestion: I'm in the House Manuals and the only action is to delete a manual. I'd like the ability to Duplicate one, so that I can go in and change minor items for similar manuals in other units.
1 vote -
Hide unnecessary providers from Guidebook Marketplace
Service Providers in Guidebook Marketplace are currently synced from Property Management Platform => Agency Settings page but some of the providers are for internal use, so it's a bit confused when all providers are showing in GB Marketplace.
If we can hide unnecessary providers from GB Marketplace, it would be great.
1 vote -
Si vous êtes vraiment d'accord à ma proposition, veillez me contacter s'il vous plaît le numéro est le +2250172952865
Je suis logofo Coulibaly, j'aimerais beaucoup travailler avec vous, svp ne me rejette pas ,le problème est que je n'a pas les moins financier, donc j'ai vraiment besoin de votre aide stp, mais j'ai une idée vous pouvez me faire partir et travail là-bas pour rembourser svp,je serai très très reconnaissant envers vous, je vous remercie
1 vote -
Bulk Editing
Bulk editing recommendations.
1 vote -
1 vote
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1 vote
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Time of day on secure links
Include time of day and timezone in Secure link restriction
1 vote -
Collecting Security Deposit for a Service
I am offering bicycles for rent to my guests. It would be helpful if the Guidebook Marketplace allowed me to add a security deposit to the charge for this service. If the bikes are damaged, lost or stolen during the rental period, I would like to have a refundable security deposit to recover the financial loss.
1 vote -
1 vote
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1 vote
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Changes not being saved
I have tried several times to update the guide book, but the changes are not being saved. I deleted some of the previous wording which no longer shows, so now the information is falling very short of what I need to say. Help !
1 vote
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