111 results found
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Create an accomodation reveiw tab
id like to have the option to send past guests an opportunity to reveiw the accomodation utilising this platform on things like'
-how they like the space
-any improvements they could reccomend
-what ammenties they would like if a returning customermaybe not these questions in particular but perhaps tabs that we could populate ourselves and determine what questions we would like to ask.
cheers
4 votes -
Check-In Process Walkthrough
On Airbnb for some accounts they literally walk you through check-in so each part has it's own screen with pictures for explanation. It would be nice that when they open check-in instructions that instead of scrolling up and down that it showed them one picture at a time so they have the most important info for that step when we need it. For properties where we have lockboxes guests sometimes get confused and use their door code to try to open the lockbox and then call us when they can't get it open. I feel something like this would alleviate…
3 votes -
3 votes
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Analytics for the guest book
number of times guest book is used, top sections or pages visited, Would help is demonstrating value and in service improvement
12 votesThis is already on our roadmap, but thank you for your suggestion. We’ll inform you once this is released.
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allow subscribed magazines to be added to card
i am subscribed to a few subscription magazines that allow digital downloads and i think it would be great to have the option to have an entertainment card that allows us to upload subscription magazines to hosfully platform as i think in this age of corona having physical magazines touched by multiple guests is not the most ideal.
2 votes -
Run Usage Report for Guidebooks
Be able to report on usage of guidebooks and page visits from the digital guidebook.
18 votesWe do have some PM-facing analytics features for guidebooks planned for this year.
1) easily viewable simple metrics on your dashboard for guidebooks, house manual cards, and recommendations
2) a more complex report of utilization.
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2 votes
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Add more icon options
The number of icons we can choose from is very limited. It would be great if you added more.
4 votes -
Ability to restricted access to parking card
My carpark requires a card key to enter. Some guests use parking others don't.
Because of this I place carpark key in a different place to pick up than my apartment key.
At the moment if someone wants to use parking and I cannot hand the card to them personally, I need to add confidential information to my guide book such as location, lockbox numbers which are not secure if posted.
I don't want to use the full guidebook restriction as it doesn't fit my needs.
Love the guidebook it's an excellent tool.
😊1 vote -
Same recommendation for 2 different categories
Being able to assign the same recommendation for 2 different categories would save us a lot of time.
4 votes -
Customise template when a user purchases an item from the market place.
Currently, we just get a name and email address when some one purchases something from the market place. This offers little information when running multiple rentals a d takes time to match the request to the booking.
In order to automate a process, we send emails via zapier. Currently, there is very little information provided in the standard template. I would like to see a feature that allows the host to customize the template when someone purchases something through the market place. For example add a date of when they would like a mid stay clean, which apartment, date for…
6 votes
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