Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”
We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.
What’s new?
When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:
Vrbo reservations
Booking.com reservations
How the flow works
A guest books on Vrbo or Booking.com
The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the guest
This beta covers both:
Reservations with a deposit
Reservations with a 0% deposit (card collected at booking, no initial charge)
Interested in joining the beta?
If you’d like this feature enabled on your account and are happy to participate in the beta, please reply to this post or let us know through UserVoice. We’ll follow up with next steps.
As always, your feedback during the beta will help us finalize the feature before a broader release.
Thanks again for helping shape Hostfully 🚀
Alice Glading
Director of Product
Hi everyone 👋
Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”
We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.
What’s new?
When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:
Vrbo reservations
Booking.com reservations
How the flow works
A guest books on Vrbo or Booking.com
The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the…
"Steph, the easy workaround for us would be to collect a certain % to book, as it is now. We then can set that to the existing choices. But then, that is where the need to split payments into installments comes up. We need to not simply "collect balance" in full at a specific time. We need to be able to collect % or $ amounts at certain intervals. My personal preference is 10% to book, 33% of remaining balance at check-in, 33% of remaining balance at 30 days after check-in, and 33% of remaining balance 60 days after check-in.
We are in need of that as a majority of our guests today are staying for 60-180 days. Collecting the balance at x days before check-in is just not functional at all."
Ai Nguyen shared this idea ·
Hi Steph, PM Lance (lance@swank-properties.com) shared his opinion:
"Steph, the easy workaround for us would be to collect a certain % to book, as it is now. We then can set that to the existing choices. But then, that is where the need to split payments into installments comes up. We need to not simply "collect balance" in full at a specific time. We need to be able to collect % or $ amounts at certain intervals. My personal preference is 10% to book, 33% of remaining balance at check-in, 33% of remaining balance at 30 days after check-in, and 33% of remaining balance 60 days after check-in.
We are in need of that as a majority of our guests today are staying for 60-180 days. Collecting the balance at x days before check-in is just not functional at all."
Thank you!