Settings and activity
4 results found
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23 votes
Thank you for submitting this idea. We have considered this in the past but this behavior comes with complexities. The question is whether we consider a property as booked on the first split payment and block the calendar or not:
- if we do: a guest could pay $5 on a $1000 payment and the calendar will be blocked with a payment that does not meet the reservation amount threshold (putting the PM at risk)
- if we do not consider it as booked until the whole $1000 is received, the PM could end up with 4 payments of $200 and the property is still available. Someone else could then end en booking the property and the PM is left with having to process 4 refunds.
So this feature is definitely interesting but requires that particular threshold rules to be defined and the system behaviour to adapt to them.
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3 votes
An error occurred while saving the comment Ai Nguyen commented
Screenshot provided from PM mattdavisemr@gmail.com
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4 votes
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4 votes
An error occurred while saving the comment email PM: stay@theboxhop.com
email guest: sincerejini@gmail.com
Hi Steph, PM Lance (lance@swank-properties.com) shared his opinion:
"Steph, the easy workaround for us would be to collect a certain % to book, as it is now. We then can set that to the existing choices. But then, that is where the need to split payments into installments comes up. We need to not simply "collect balance" in full at a specific time. We need to be able to collect % or $ amounts at certain intervals. My personal preference is 10% to book, 33% of remaining balance at check-in, 33% of remaining balance at 30 days after check-in, and 33% of remaining balance 60 days after check-in.
We are in need of that as a majority of our guests today are staying for 60-180 days. Collecting the balance at x days before check-in is just not functional at all."
Thank you!