Skip to content
← Property Management Platform

How can we improve the property management platform?

Property Management Platform: Payments

Categories

Automatically charge of Stripe balance payments (second payment) for Vrbo and booking.com reservations

65 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Ai Nguyen shared this idea  ·   ·  Report…  ·  Admin →

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Michael Mowrer commented  ·   ·  Report

    I would be interested in this. Currently I have a guest who was supose to pay the remaining balance 30 days before arrival. The reminder email has went out. No response. 10 days later another reminder. Still no payment. This booking has been held for 11 months. It is a 14 night booking. If I was able to let Hostfully activate the charge through stripe this would prevent headache of this.

  • Alex F commented  ·   ·  Report

    Please loop me in the beta. thanks!!

  • Whitstable Seaside commented  ·   ·  Report

    Us this only for US guests and not UK? If its for UK too then I'd love to join as this will solve a big problem.

  • Keith commented  ·   ·  Report

    In addition, given some states, like California, give guests a 24 hour cancellation period, we'd like the initial payment to be an authorization which automatically processes 24 hours later if the booking wasn't canceled.

    As it is, we have to pay stripe fees on cancellations which gets costly.

  • Keith commented  ·   ·  Report

    I think this is generally a good idea, but I don't think these transactions will be protected by 3D secure liability shift which we require on all our transactions to avoid chargebacks.

    If they are protected then we definitely would like to auto process the balance, but I'm pretty sure the guest needs to confirm the payment to have this protection.

  • April Mai (work email) commented  ·   ·  Report

    Here are my payment setting under property main settings: 0% at reservation, collect balance at 30 days. Currently, the system template Balance Due is sent to guests on the due date.

    I want guests to leave their CC details at the time of booking to create confirmed reservations, then the system will automatically charge the balance on the due date.