Settings and activity
4 results found
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97 votes
Hi everyone,
Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
- new variables in custom templates
- new triggers
- auto-translations
- improved search, navigation, and filtering
- much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
- use the feature in your normal workflow where it makes sense
- share feedback with…
An error occurred while saving the comment 
Philly D
supported this idea
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An error occurred while saving the comment Philly D
commented
We appreciate the recent upgrades but for a majority of us it doesn't help day to day operations. However, an upgrade to the messaging system that allows effective and timely communications to guests is so much more essential. Currently, Hostfully has their hosts coming across as amateurs sending incorrect messages and it ticks our customer off. Therefore, they DON'T COME BACK. Please fix this for us soon!
An error occurred while saving the comment Philly D
commented
I agree with this modification request and hope that it is done soon. One of the attributes we base our STL business on is to personalize our communications so the guests feel they have a polite host that is on top of things. Our pre-fabbed messages are written to promote this aspect but don't always fit the situation specifically so, the pre-fabbed message has to be modified or the guest can see that we aren't people but robots. Please allow us to bring the human factor into certain situations. I want to be able so review every scheduled message every morning and be able to modify it before it goes out. Before I began using your product I used Hospitable that has this feature. Hosts may need to modify up to 1 in 5 messages if they truly want communications to be personal. Thanks!
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62 votes
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2 votes
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45 votesPhilly D
supported this idea
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I'm in.