Adding the option to require a phone number for Hostfully direct bookings is critical for 1) accepting bookings from trusted inquiries, 2) understanding if a guest is fraudulent (i'd love to call them, but can't), and 3) prevent unnecessary Stripe/Hostfully payment fees processed for soon-to-be cancellations. Does Hostfully not want their 1% fee for direct bookings? I'm currently set to allow inquiries only because of this. Hostfully can't be paid from this unless they give us better tools to protect ourselves as hosts. I do not want to book a guest and rely on a Pre Arrival form submission. By this time, the home is blocked. PLEASE make this a priority. Thank you
Mo Harris supported this idea ·
Adding the option to require a phone number for Hostfully direct bookings is critical for 1) accepting bookings from trusted inquiries, 2) understanding if a guest is fraudulent (i'd love to call them, but can't), and 3) prevent unnecessary Stripe/Hostfully payment fees processed for soon-to-be cancellations. Does Hostfully not want their 1% fee for direct bookings? I'm currently set to allow inquiries only because of this. Hostfully can't be paid from this unless they give us better tools to protect ourselves as hosts. I do not want to book a guest and rely on a Pre Arrival form submission. By this time, the home is blocked. PLEASE make this a priority. Thank you