Provide an AI auto-responder feature for the Inbox
The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.
AdminSteph
(CTO, Hostfully)
shared this idea
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Ability to add a chatbot that would intercept messages from guest and offer them immediate responses to their inquires 24 hours a day which would vastly increase customer service and response time taking pressure off the host to be under the gun responding to guest.
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boedekerpropertysolutions commented
For example, if an incoming message from a guest uses the word "internet", autoreply "Here is a link to the internet page of our guidebook, that should provide some helpful information. If that doesn't help, someone will respond here as soon as they're able."
