Settings and activity
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1 vote
Keisha Saintil
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101 votes
Hi everyone,
Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
- new variables in custom templates
- new triggers
- auto-translations
- improved search, navigation, and filtering
- much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
- use the feature in your normal workflow where it makes sense
- share feedback with…
Keisha Saintil
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23 votes
An error occurred while saving the comment Keisha Saintil
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33 votesKeisha Saintil
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22 votesKeisha Saintil
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11 votesKeisha Saintil
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1 voteKeisha Saintil
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6 votesKeisha Saintil
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3 votesKeisha Saintil
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3 votes
An error occurred while saving the comment Keisha Saintil
commented
Please expand this feature to automatically apply all configured discounts when creating a manual reservation, not just promo codes. This should include Early Bird, Last-Minute, Weekly (7+ nights), Monthly (28+ nights), and any other active pricing rules. Manual reservations should calculate discounts, taxes, and fees the same way as direct bookings to ensure consistent pricing and eliminate manual calculations. This would save hosts time, reduce errors, and make direct bookings much easier to manage.
Keisha Saintil
supported this idea
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I experienced this exact issue today (July 2026). My guest accidentally uploaded a selfie instead of a government-issued photo ID. Neither the guest nor I were able to replace the uploaded document after the form was submitted. I had to contact Hostfully Support, and they informed me that the Guest Information Form must be reset before the guest can upload the correct ID.
My guest is checking in within two days, so I'm hoping the reset can be completed quickly. This process is time-sensitive and requires unnecessary support intervention for what should be a simple document replacement.
It would be extremely helpful if guests (or hosts) could replace an uploaded ID without having to reset the entire form. This would save time for guests, hosts, and the Hostfully Support team.