94 results found
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On property main settings, change the name from Internal Thumbnail to remove "internal"
It is misleading to have it titled "internal" because it does show up in several guest facing areas.
2 votes -
Move the system templates to the right categories.
It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.
2 votes -
Ability to turn off system template "Notifying owner of a new booking"
Ability to turn ff system template "Notifying owner of a new booking" from the messages sent to property owners
2 votesThis will soon be improved in the v3 version of the page.
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Make reporting more mobile friendly
Be able to create and edit the columns in the report from a mobile device like an iPad.
2 votes -
Remove "7 digits" in the window to connect Booking.com
When connecting BDC channel in Hostfully, the pop up says BDC ID (7 digits), but some hotel IDs can be 7 or 8 digits.
2 votes -
Not selecting jacuzzi amenity when importing a listing with bathtub from Airbnb
Currently, both Bathtub and Jacuzzi in Hostfully are mapped with Bathtub on Airbnb (since Airbnb doesn't have Jacuzzi on their UI). Thus, if we import a listing with bathtub from Airbnb to Hostfully, both amenities will be checked in Hostfully.
I want only bathtub amenity to be checked. Bathtub isn't the same as jacuzzi. Jacuzzi is a unit with the jet & bathtub is only a unit for bath only.
2 votesThank you for reporting this, A fix has been scheduled.
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Add all Pipeline features/information to the View/Edit Lead Modal
For a UX perspective, the calendar view is the most likely to be used when managing a large number of properties. The reservation card that is accessible from the calendar should include every available function and piece of information pertain the the guests visit.
This card should include the Pre-arrival form info, the payment status, any deposits made, remaining balance, scheduled payments, scheduled messages, etcetera.
At present, there are a number of features that are only accessible from the Pipeline. (i.e. cancelling a reservation, marking a reservation as paid, viewing the pre-arrival form, and recording a payment).
Because our company…
2 votes -
Service Provider is able to view the Property Maintenance Instructions note
The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub
1 voteThis is coming in one of the next releases.
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Pre-arrival form settings
In Pre-arrival form, I only need the information of main guest including guest name, age and email, not other additional guests. Imagine a villa with 10 guests, it will upset certainly the leader to fill the form for 10 guests, collect all names, emails, ages, etc
However, when unchecking the fields First name, Last name, Age, Email under 'Additional guest information' section makes the fields for Main guest (first name, last name, age, email) hidden as well so we have to add the custom questions.
1 voteThank you for your feedback. We will fix this in an upcoming release.
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Improvements to Turnover Management
When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…
1 voteThis feature has been planned for development
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Bulk edit "Allow Airbnb request"
Support bulk editing on "Allow Airbnb request" when it's out of lead time. I have 100 listings and manually check it for each listing is time-wasting.
1 voteHello - yes this is planned for the v3 version of the page, which should come out in Q3 2024.
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Adding payout IDs from Stripe and OTA channels to reports
I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.
1 vote -
Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
Rearrange Pricing rules settings in Pricing tab
I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.
It's not visible until I scroll-down
1 vote
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