85 results found
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Let Cleaners View Booking Calendar in Service Hub
We’d love to see a feature added to the new Service Provider Hub that allows service providers (like cleaners, handymen, etc.) to view a read-only booking calendar showing check-in/check-out dates and guest count, without revealing guest names, contact info, or pricing. With the new app they are only able to view dots for assigned jobs and can no longer see all bookings. ( I put new view and old view screenshots below)
Previously, this was possible in the web-based version of the service provider portal, and it helped cleaners better plan around guest stays, even if they weren’t assigned a…
35 votes -
Service Provider is able to view the Property Maintenance Instructions note
The Service Provider is able to view the Property Maintenance Instructions note in the property details in the Service Hub
1 voteThis is coming in one of the next releases.
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Pre-arrival form settings
In Pre-arrival form, I only need the information of main guest including guest name, age and email, not other additional guests. Imagine a villa with 10 guests, it will upset certainly the leader to fill the form for 10 guests, collect all names, emails, ages, etc
However, when unchecking the fields First name, Last name, Age, Email under 'Additional guest information' section makes the fields for Main guest (first name, last name, age, email) hidden as well so we have to add the custom questions.
1 voteThank you for your feedback. We will fix this in an upcoming release.
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Implement Booking.com Reviews Management for your properties
With BDC guest review management you can:
- Retrieve all reviews for a specific property
- Retrieve new reviews (from a specific date)
- Filter reviews with no response yet
- Retrieve specific review with all category scores
- Reply to guest reviews
- Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
- Filter guest reviews based on Booking.com reservation ID
- Retrieve aggregated property review score
- Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
2 votes -
Publishing multi-unit properties on Google, Trivago, Expedia
So I currently also manage a hotel. So the multi unit feature is a potential fit.
The current platform I use (cloudbeds) has a feature that allows me to advertise on metasearch on platforms like Google, Expedia, etc where people can see the actual pricing when they search and I can show up as an ad
3 votesThe platform currently supports multi-unit property publishing on Airbnb, Booking.com and direct. We are planning to allow multi-unit property publishing next on Vrbo, then Google, HVMI. The other channels (Expedia, Trivago etc) should follow shortly after.
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Posssibility to assign owner to multi-units
Possibility to assign owner to multi-units
7 votes -
Allow discount code creation via API
I would like to create a form that guests fill out at checkout, indicating that they completed basic checkout tasks in exchange for a discount code for a future stay. I have someone ready to build the application, we just need access to create a discount code via API.
7 votes -
Allow multiple logins on mobile app
Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?
2 votes -
Improvements to Turnover Management
When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…
1 voteThis feature has been planned for development
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24 votes
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Bulk edit "Allow Airbnb request"
Support bulk editing on "Allow Airbnb request" when it's out of lead time. I have 100 listings and manually check it for each listing is time-wasting.
1 voteHello - yes this is planned for the v3 version of the page, which should come out in Q3 2024.
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Allow for VRBO payments or show VRBO in the payment link for second payment
A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.2 votesWe will soon provide support for Vrbo Payments.
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On property main settings, change the name from Internal Thumbnail to remove "internal"
It is misleading to have it titled "internal" because it does show up in several guest facing areas.
2 votes -
Move the system templates to the right categories.
It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.
2 votes -
Custom cancellation policy for Booking.com
We use Stripe. Booking.com (BDC) payment timeline depends on the cancellation policy. I want to add "Custom" cancellation policy as an option for BDC to allow us to withhold payment processing fees for cancellations. Without this, we don't have a way to withhold payment processing fees and must refund them.
6 votesThe cancellation policy for BCOM is currently set on the channel detail page for all properties. You will soon be able to set it on the property detail page, thus choosing a potentially different cancellation policy for each property.
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Customize timeframe on Analytics tab
Would like to have an option to custom time range / adjust dates from the Analytics tab that would help to have more views of a report to deep dive data
13 votes -
Ability to turn off system template "Notifying owner of a new booking"
Ability to turn ff system template "Notifying owner of a new booking" from the messages sent to property owners
2 votesThis will soon be improved in the v3 version of the page.
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Make reporting more mobile friendly
Be able to create and edit the columns in the report from a mobile device like an iPad.
2 votes -
Photo Gallery Tile Display for Selecting Photos
It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.
Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.
*Even better would be if…
7 votes -
Adding payout IDs from Stripe and OTA channels to reports
I want to add a column into my financial reporting that includes PAYOUT ID from Stripe and the channels (Booking.com and Airbnb). My owners require the PAYOUT ID that appears on their bank statments so they can easil reconcile their accounts.
1 vote
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