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How can we improve the property management platform?

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7 results found

  1. Capture credit card when % at Reservation is set to '0'

    To prevent incurring non-refundable fees from Stripe, we've set 'Percentage at Reservation' to '0%' and 'Collect balance at' to 30 days. Our refund policy states that no refunds will be issued within 30 days of the scheduled arrival. When a customer makes a reservation through our website more than 30 days in advance, no credit card information is captured initially. To enhance the process, we propose making a $1 authorization to verify and capture the card, ensuring a smoother transaction when processing the charge 30 days prior to arrival.

    23 votes

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    2 comments  ·  Payments  ·  Admin →

  2. Having payments made via Affirm recorded in Hostfully DBS v3

    5 votes

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    completed  ·  4 comments  ·  Payments  ·  Admin →

  3. Generate shortened urls for payment links

    2 votes

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    0 comments  ·  Payments  ·  Admin →

  4. Integrate with Klarna for Stripe

    Integrate with Klarna for Stripe to offer instalments to guests.

    2 votes

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    0 comments  ·  Payments  ·  Admin →

  5. Sold upsells in a report

    Having a list of sold upsells in a report

    9 votes

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    1 comment  ·  Payments  ·  Admin →
    completed  ·  AdminTed Nguyen (Admin, Hostfully) responded

    Hi everyone! We're excited to inform you that now you can pull services/upsells to your Enhanced Reports!

    We have just added a new variable {CUSTOM_SERVICE("Name of the service")}

    Using this variable, you can add any services or upsells to your reports for further analysis.

    More details here: https://help.hostfully.com/en/articles/5872009-learn-about-tips-tricks-in-the-enhanced-report#h_7b0d1152a4

  6. Remove word "Hostfully" in payment link after white-labelling

    I would like to remove the word "Hostfully" in payment link - bottom line "By placing your order, you agree to Hostfully's privacy policy and terms and conditions".

    If the software is truly white labeled, you technically don't want the word "Hostfully" anywhere on pieces facing the customer.

    5 votes

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    1 comment  ·  Payments  ·  Admin →

  7. Automatically Refund the Security Deposit

    A "Refund Days" setting of X day to automatically refund the security deposti. The agent would see an alert in the pipeline and system email that an auto refund is set to occur in X days. The agent would have the options to: deny the auto refund, change the refund amount along with a note to the guest, approve and note to the guest, or ignore.

    43 votes

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    4 comments  ·  Payments  ·  Admin →
    completed  ·  AdminSteph (CTO, Hostfully) responded

    This feature is live for Stripe users. Please let us know how it works for you. More automation, more time for hospitality!

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