Settings and activity
7 results found
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13 votes
An error occurred while saving the comment -
31 votes
An error occurred while saving the comment Wendy Hortis commented
Ability to have a condition for a trigger so that we can send a reminder after 10 days if the guests didn't leave a review on Airbnb
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8 votes
An error occurred while saving the comment Wendy Hortis commented
Hostfully should provide the options for the Security Deposit collection available on Booking.com.
It is currently only possible to charge it at booking time even though several options are available on Booking.com. This causes confusion for the guests.
There should be an option to map "7 days before arrival" or "14 days before arrival"
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33 votes
An error occurred while saving the comment Wendy Hortis commented
We have had someone book last-minute reservations and their payment is declined. They stay before we can get the payment issues resolved and then we have to try and recover payment after the fact. If it just cancelled the reservation when payment is declined then they would not be able to stay and it would release the dates for other bookings.
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44 votes
An error occurred while saving the comment Wendy Hortis commented
Stripe applies the 3.9% payment processing fee to the entire booking - rent + fees + taxes and the rate multiplier only applies 3.9% to the rent. Therefore I'm incurring a loss and I'd like the percentage to be applied to the entire booking for the guests to incur that fee rather than myself the property manager and the owner.
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3 votes
An error occurred while saving the comment Wendy Hortis commented
I don't want the inquiries coming through as they are not true inquires. They are guest drop-offs, people who have left at checkout without confirming on the Direct Booking site.
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95 votes
Wendy Hortis supported this idea ·
Property descriptions also work this way—when sub-units are connected to a master listing under different property IDs, the description from the master listing is pushed to the sub-units. It would be really useful if this behavior could be changed as well to allow for more flexibility and customization.