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4 results found

  1. Extended credit-card holds for security deposits

    39 votes

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    received  ·  15 comments  ·  Property Management Platform » Payments  ·  Admin →
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    Kama Cicero commented  · 

    Not being able to put a hold on credit cards is extremely problematic. Yesterday, we received a 1 star review. I understand our guests frustration. We ask for a security deposit, 99% of the time the deposit is returned, yet the guest pays a credit card fee for the transaction. I spoke to Stripe, Stripe offers a hold feature, but because Hostfully is our channel manager, we are unable to use. We also offer the option of purchasing insurance, legally we need to offer both.

    Kama Cicero supported this idea  · 

  2. Integrate with PriceLabs' length of stay feature

    20 votes

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    received  ·  6 comments  ·  Property Management Platform » Integrations  ·  Admin →
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    Kama Cicero commented  · 

    This is a critical feature for us. We book mid and short term, not having access to this feature has crippled our ability to book direct

  3. Add Property Address Search Functionality to the Property Page Search Bar

    3 votes

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    2 comments  ·  Property Management Platform » Property settings  ·  Admin →
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    Kama Cicero commented  · 

    We have numerous units, often need to check the availability of particular units and don't have the ability to plug in the address of the specific unit

    Kama Cicero supported this idea  · 

  4. "variable" for the next check-in date

    4 votes

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    0 comments  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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