Settings and activity
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71 votes
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4 votes
Jamie Fry
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121 votesJamie Fry
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2 votesJamie Fry
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6 votesJamie Fry
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101 votes
Hi everyone,
Thank you for voting on the idea to allow for modifications of scheduled messages. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
- new variables in custom templates
- new triggers
- auto-translations
- improved search, navigation, and filtering
- much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
- use the feature in your normal workflow where it makes sense
- share feedback with…
Jamie Fry
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105 votesJamie Fry
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97 votesJamie Fry
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63 votesJamie Fry
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I would love to be able to mark read messages as "unread". Often times I read a message that I am unable to answer in that moment. Once a message is read it quickly gets buried in the other guest messages and the automated messages that show up in the inbox as well. This results in delayed responses to guests, or sometimes no response at all!