Settings and activity
9 results found
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17 votes
An error occurred while saving the comment Kelly Maestri supported this idea ·
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3 votes
An error occurred while saving the comment I ask each booking for the preferred check in and check out times to see if I can manually accomodate (insane I know). Hostfully needs to understand that 90% of guests do not anticipate a need for an early check in or late check out until closer to their arrival date. This is especially true for properties booked 45+ days in advance like mine. Guests are literally still booking flights and other things so they don't know their timing needs at the time of booking. So, upselling after booking is confirmed is 100% logical.
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3 votes
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5 votes
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11 votes
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2 votes
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12 votes
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25 votes
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29 votes
An error occurred while saving the comment I want to revise the check in form to ask the following:
1) Do you need baby gear? (then guest could check the gear they need from a list I provide including Pack & Play, High Chair, Stair Gates, potty training chair, etc. I need this info so I can ask the cleaner to put out the gear)
2) Will you use the EV charger? (I need to know so I can trigger a message about how to use the EV charger)
Human sounding communication in the USA would be AM/PM. So all check in and check out messages should be in AM/PM times for US stays if the host chooses. 1400 hours is not a thing in USA for majority of consumers. Please consider this so our communication is less awkward. The current solution of inputing a static check in time is not helpful as a solve especially for hosts offering flexible times per booking which frankly is our super power.