767 results found
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Inbox default to show all messages, not just relevant ones
I think in order to not miss messages from past guests, the default on the inbox screen should be to "all" or at least an option to choose our own default view, so if you want to see "all" it isn't a manual process.
1 vote -
Enable booking statuses and the payment amount on the Guest Portal
Guests would like to have the ability to see the booking statuses such as Inquiry or Confirmed. They also would like to see how much they have paid and the outstanding balance prior to arrival.
7 votes -
Change lead status from the calendar
It would be great if I could change the lead status (like it is on the pipeline) when I am going through the calendar view. For example mark it as paid, etc.
8 votes -
Automessage detection
Add the ability to detect an autoresponse to a question. Ie detect a question about early check-in and schedule a response to that.
5 votes -
Trigger for credit card hold expired
Allow a trigger for template message to be sent when pre-approval has expired (currently doing this through hospitable)
5 votes -
Ability to RECEIVE AND VIEW attachments that are received via email replies from VRBO guests
At the moment when a vrbo guest hits reply to any of my email messages sent through Hostfully and they attach images eg. of their driver's licence to send to me it is auto-filtered out and I can't see them. Then I have to ask them to compose a new email and resend which is a waste of time. If they try to upload their ID via the arrival form it only allows one upload so I usually only get the front or back and again have to ask them to send via email separately or to my phone. Would…
3 votes -
Color Code Pricing Periods and Enable Mouseover information
It would be helpful if each Pricing Period had a different color on the Pricing Periods tab (under Agency Settings). Right now, it just shows one color (I assume it's the color of the person who entered the Pricing Period info).
Also, it would be nice if you were able to see the details of the Pricing Period (such as name/date) when you mouseover the date on the calendar in Pricing Periods.
As a side note, I found and reported a glitch where if you delete a Pricing Period you may not be able to create a new one that…
2 votes -
change or have an option for dd/mm/yyyy date option (not all your users are from the US)
have an option for dd/mm/yyyy date option
not only mm/dd/yyyy format(not all your users are from the US)
8 votes -
Integrate with a phone system/lite-CRM like Aloware
Guesty has an integration with Aloware that seems like it would be really helpful. Guesty is only one of four integrations Aloware has, and since they've already integrated with one PMS, it would probably be relatively easy to integrate with another (i.e. Hostfully).
4 votes -
See Which Triggers Associated With a Property
Currently you cannot see if triggers/custom template apply to a certain property without opening the custom template.
A view within the property itself to see which triggers are associated with it would make it very quick.
9 votes -
Improve placement of the "Show details" link
On the Booking page, can you move the link placement of "show details" to be directly under the quoted rate? Guests who want the rate breakdown overlook this awesome feature because the Book Now button is more prominent. Then they click the Book Now to see the rate breakdown when they are just trying to figure out date and rates.
7 votes -
Fix email template that goes to Non-Guest, inbox@hostfully.com
All trigger messages that are sent to non-guest are sent from "inbox@hostfully.com" and the replyto is "inbox@hostfully.com" This violate our branding and looks wonky. When recipients reply, we never get the message. Not getting the replies has proven very destructive with our service providers/guest experience. Additionally, something about all the email addresses and servers seems to cause messages to not be delivered at all or be delivered to spam.
4 votes -
Allow direct access to additional Airbnb settings...
There are a suite of additional settings within Airbnb that are NOT accessible via Hostfully. Things like weekly and monthly discounts, pre-booking message, creating a customized listing link can only be modified by un-syncing the listing and editing it through Airbnb.
10 votes -
Make layout full screen and font bigger/bolder
The current Hostfully layout is not full screen and the font is small and light in colour.
Having light grey writing on a white background makes it incredibly hard to read without looking closer.
I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)1 vote -
Tax payment
Eliminate the need to manually report and pay for taxes collected through our merchant account through third party applications like Avalara Mylodge Tax. Please create an API with Avalara to report and pay for monthly State and local taxes. This functionality already exists with VRBO but it is not available if you're an integrated property.
6 votes -
Email sent to guests should state the Home booked and not the Company LLC
Currently our emails sent to guests list the Company name in big bold letters for example "!@#$.LLC" instead of listing the home they booked.
This is confusing to the guest and they suspect that it is spam. The emails are disregarded. All email interactions with guests should list the Booked home name.
So top of the email should list your "Home booked"... not the LLC that the home is under.Thank you
VB2 votes -
Move "Space" Section Higher in Hostfully Listing
Would it be possible to adjust the hierarchy of the "Space" Section in the Hostfully listing.
Currently this information is hidden below "Neighborhood" and "Interaction." It seems to me that it would make the most sense both organizationally and from a customer interaction perspective to have the "Space" section immediately following the long description.
4 votes -
Modifiy [$PROPERTY_LIST$]
I'd like to modify this [$PROPERTY_LIST$] as a template, so I can automatically send the available properties in certain dates, plues their final price next to it.
3 votes -
Update minimum stays across calendar when updated on the property page
Change the minimum stay settings on the property so that when this is updated, the calendar gets automatically updated to these new minimums for the future. The one condition should be that any manually set minimums that are greater than the new minimum stay setting should not be updated, but otherwise they should be.
I've had a couple situations where I updated the minimum stay on a property from 2 nights to 3 nights, but we still had 2 night bookings come in because I hadn't manually gone into the calendar and updated the minimum stays for future dates.
2 votes -
Add tags to property photos, have these tags be accessible through API
We'd love it if there was an ability to add tags to photos. Use case for this is tagging photos with sections of the house. E.g. Kitchen, Bedroom, Bathroom, etc.
If our clients are able to assign such tags, and we are able to retrieve them through API, we'd be able to create a better user experience in browsing property photos.
Thank you!
3 votes
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