155 results found
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Multiple categories for a recommendation
The recommendations should be able to be added to multiple categories. For example if I add a restaurant it can go in Places to eat but also in the Delivery tab
1 vote -
Multiple categories for the same recommendation.
Allow recommendations to be added to multiple categories. For example I have a category for beaches and one for restaurants. I would love to have a category for dog friendly places- but it would include some of the places from the beaches and restaurant categories.
2 votes -
Improved Variable Integration Between Hostfully PMP & Guidebooks
Currently, when using both the Hostfully PMP and Hostfully Guidebooks, some key data does not sync between the two platforms, even though one of the main benefits of using both products is their integration.
It would be incredibly helpful if additional variables from the PMP’s Property Settings (like Wi-Fi name and password) could be used directly within Guidebooks. For example, if I update the Wi-Fi information in the PMP, I also have to manually update it in the guidebook. Instead, it would be ideal if Guidebooks could support variables, just like templates and triggers do, so this information is automatically…
1 vote -
Ability to Upload Video Files Directly to Guidebooks
We would like to request the ability to upload video files directly to Guidebooks, instead of having to first upload the video to an external platform (such as YouTube, Vimeo, etc.) and then insert a link.
This feature would streamline the process, save time, and make it easier for users who may not be familiar with external video hosting platforms. It would also allow for a more integrated and seamless experience within the Guidebooks environment.
1 vote -
Guest data integration - auto from guidebook to PMP?
Guest details entered on the splash page of the guidebook be automatically imported into Hostfully PMS and synced with StayFi. Currently, the data is stored in the guidebook but not transferred to Hostfully or StayFi. Manual is old news.
2 votes -
UNABLE TO REMOVE CATEGORY
Unable to remove Airport VIP from category section - Please assist
1 vote -
Have the list item in check-in card + check-out card
In my check-in and check out process, I want to add the item list (like umbrella, air mattresses, baby cot, etc) that guest can tick on so we can prepare for them.
I know Guidebook have the check-out list item in Departure catogories. That would be great if we can add the check-in item list to guest and once the guest check the guidebook,
1/ In check-in card, they can tick on the item they want to have or be prepared on their trip > if they did it, I would like to have the email to notify me so…
1 vote -
Add more languages to the guidebook
Please add more languages to the Guidebook!
Specific requests have been for:
Turkish and Thai2 votes -
1 vote
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Allow different check-in cards assigned for same guidebook
Having different check in cards, all linked to the same Guidebook would help use leverage the same guidebook across master-child properties.
1 vote -
Redirect QR code to the new Guidebook URL if it changes.
If we change the URL, the QR changes, too. We would like to redirect the URL. There should be a function in the system for these changes, I am trying to avoid spending hundreds of dollars reprinting materials.
2 votes -
Sorting Recommendations behind the scenes
Being able to filter the recommendations when you are sorting them behind the scenes would be very helpful. currently you can search for the category but as soon as you go into one and back it brings them all up again. purely for the editing side :)
1 vote -
Splash screen - variables
GB variables to take info from spash screen feature like First name
2 votes -
Reduce space the map takes up on Guidebook
reduce the amount of space the map takes up on the guidebook
4 votes -
Option to remove the "buy now" option on marketplace
I want to remove that Buy Now button as I have created a separate payment link in stripe that I can provide in the marketplace listing for guests to pay. The idea is that, once a guest pays for an item, I have to inform them of a lockbox code to access the item, but that can only happen after the purchase is made
4 votes -
add a url link to a video I want a guest to view
I have a video on my google drive of how one uses a lockbox but I don't see a way to put on a url link on my guidebook page to watch the video
1 vote -
Add image to guidebook page
I have an image of a key lockbox and regardless of how I try to size it on my computer when I upload it to my check-in instructions page then it is huge and you have no feature to size on the page. I should be able to click on the corner and pull the mouse inward to size it smaller.
1 vote -
Guest Terms fix
Please fix the issue in "guest Terms". Ive received multiple complaints from customers that have had to enter their name and email multiple times to get access.
1 vote -
Check the unique custom URL key for all Guidebook accounts instead of in 1 account
Check the unique custom URL key for all Guidebook accounts instead of in 1 account
2 votes -
Change the default messaging of the Splash Page to a more polite message
The current default messaging to the Splash Page is: “Here’s everything you need to know. Read and accept our important terms & conditions to gain access”
In our opinion, that messaging comes across as so abrupt that it borders on being rude. It is not a hospitable way to communicate with guests. There is not even a “please” in it.
I'm surprised that a company like Hostfully who services the hospitality industry would use messaging like this and not allow us to change it.
One of the main reasons why we decided to use Hostfully was to capture email address…
1 vote
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