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  1. 9 votes

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    Thien commented  · 

    Hi Amy. After checking with the team. I got the information that you want to add your digital signature into the rental agreement so when guests sign the terms, there are both signatures from guests and you.

    We have received the idea. Our engineers will consider adding it based on the votes of this idea.

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    Thien commented  · 

    Hi Amy. Thank you for your feedback. We have an option for you to add a link of the contract with a digital signature to your custom template. Then you can create a trigger to send it to your guest. Here is the instruction:
    https://help.hostfully.com/en/articles/1674805-using-digital-signatures

    Let us know if you need help with that.

  2. 20 votes

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    Thien commented  · 

    Thank you for your feedback. We have received the idea. Our engineers will consider adding this next time they work on the product.

  3. 42 votes

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    Thien commented  · 

    I see Vad. Thank you for clarifying it. Now we understand your idea. We added it to the list of feedback tickets and our engineer will consider adding it next time they work on this field of the product based on the votes on this idea.

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    Thien commented  · 

    Hi Vad.

    Thank you for your message. Actually, all the fees and custom fees are based on the rent amount, not the total amount. Can you please check it again and let us know how it goes?

  4. 8 votes

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    Thien commented  · 

    Thank you for your feedback, Dee.

    We have received your idea. Our team will consider adding this next time they work on this field of the product based on the votes on this idea.

  5. 4 votes

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    Thien commented  · 

    Thank you for your idea, Eddie.

    We have received your feedback. Our team will consider adding it next time we work on this field of the product.

  6. 3 votes

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    Thien commented  · 

    Thanks for your idea, Eddie.

    We have received your feedback. Our team will consider adding it next time we work on this field of the product.

  7. 5 votes

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    Thien commented  · 

    Thank you for your feedback. We have received it and will consider adding it next time we work on this field of the product.

  8. 4 votes

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    Thien commented  · 

    Thank you for your feedback. We have received it and will consider adding it next time we work on this field of the product.

  9. 1 vote

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    Thien commented  · 

    Thank you for your feedback. We have received it and will consider adding it next time we work on this field of the product.

  10. 1 vote

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    Thien commented  · 

    Thank you for your feedback, Eddie. We have received it and will consider adding it next time we work on the integrations field of the product.

  11. 30 votes

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    Thien commented  · 

    Dear all,

    Thank you for your feedback.

    To set the % discount for a timeframe, you can set it in tab Pricing of the property. https://help.hostfully.com/en/articles/1844391-overview-configuring-pricing

    We have received your idea to custom the discount codes. Our team will consider adding it next time we work on that field of the product based on the votes of the ticket.

  12. 9 votes

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    Thien commented  · 

    HI Wynn. Thank you for your idea. The reason why we put a symbol is to let customers know the currency they are using since we have many customers that use different types of currency. 

    Excel is a powerful tool for editing and collecting data. With simple formula or filter in Excel, your accountant should be able to change  text to  number.
    But we really value your feedback. Our engineers will put this idea on a list based on the number of votes for it.

  13. 53 votes

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    Thien commented  · 

    Hi all. Thank you for your feedback and votes. We have received the idea and will consider adding it next time we work on this field of the product. For now, you can use the functionality of Window to search for the templates by pressing Ctrl + F .

    We will notify you when the ticket is done.

  14. 7 votes

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    received  ·  1 comment  ·  Guidebook  ·  Admin →
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    Thien commented  · 

    Hi there. Thank you for your feedback.

    This is not in our road map at the moment but we have a plan to implement both in-guidebook searching and tags however which would solve the problem of finding anything. When it is done, it will be easy for you or guests to find everything in the guidebook.

  15. 9 votes

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    Thien commented  · 

    Thank you, Erica and Elizabeth. We have received your idea and we will consider it next time we work on the Owner field of the product.

  16. 1 vote

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    Thien commented  · 

    Hi Alex,

    Thank you for your idea. Although we haven't had an API integration with Travelopo but you can always integrate with them using iCal. it will help you to sync your reservations between Travelopo and Hostfully. You can take a look at our article about iCal here: https://help.hostfully.com/en/articles/3032151-synchronization-using-icals

  17. 8 votes

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    Thien commented  · 

    Hi Shalom.

    Thanks for your feedback.

    You can add information for guest information by using the custom field in the Pre-arrival form. Here is our article about that: https://help.hostfully.com/en/articles/3000205-customizing-the-pre-arrival-form

    There is an improvement ticket about adding a report of cancellations. I added your idea to the ticket. When it is done, you will be notified.

    About the number of Instant bookings in reports, we will consider adding it next time we work on the Reports section of our product.

  18. 11 votes

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    Thien commented  · 

    Hi Emma.

    Thank you for your idea. You can edit the template as you want. You can add a link or your bank account information and a note to guide guests on what to do if they want to pay by using a bank transfer. After receiving the payment you can record a payment or mark it as paid in Pipeline.

    Hostfully yours.

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