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6 results found

  1. Have Booking.com message with early checkin request supported in Hostfully inbox

    9 votes

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    received  ·  2 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
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    Cece Nguyen commented  · 

    We want to have ability to receive not only ETA message but Cots and Bedrooms messages as well when guests choose these options on BDC.
    I still need to respond to guests' requests within a specific timeframe, or their requests will be overlooked, which is detrimental to our business.

    From Kay (admin@keymaths.co.uk) - SSD ShortLets & Serviced Accommodation

  2. Pipeline sort/filter enhancements

    3 votes

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    received  ·  2 comments  ·  Property Management Platform - Web » Pipeline & Lead Assignment  ·  Admin →
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    Cece Nguyen commented  · 

    I have a lot of groups for my properties, and sometimes I can't remember which guest is in which apartment on the property. So If I could search by Tag, Group, or multiple properties, that would help
    At the moment, on Inbox or Pipeline, you can only filter All or a single property:

  3. Photos caption on direct booking site

    5 votes

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    planned  ·  0 comments  ·  Property Management Platform - Web » Channels  ·  Admin →
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    Cece Nguyen shared this idea  · 

  4. Archive a message on inbox

    14 votes

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    planned  ·  4 comments  ·  Property Management Platform - Web » Inbox  ·  Admin →
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    Cece Nguyen commented  · 

    It would help with clearing up the inbox so that all I see are the messages I want to see. I’ve used Guesty prior to Hostfully. That was huge along with many other things. You could archive a message once you were done with it and if the guest had another message it would show back up in the main inbox.

    Cece Nguyen shared this idea  · 

  5. Character Count in Property Description Request

    64 votes

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    Beta release  ·  3 comments  ·  Property Management Platform - Web » Property settings  ·  Admin →
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    Cece Nguyen commented  · 

    Since Airbnb is enforcing the character limit, it'd be a great idea if hostfully can add a character count to the text boxes in the description.

  6. Trigger for not completing payment or pre-arrival forms

    72 votes

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    planned  ·  9 comments  ·  Property Management Platform - Web » Templates and Triggers  ·  Admin →
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    Cece Nguyen commented  · 

    For now, our trigger hasn't supported the condition of "Pre-arrival form not submitted" yet. Hence if we want to follow up with the guests, you can only monitor from Pipeline to see if it's submitted or not. We'd love to have such condition in triggers to automate the process.