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  1. 4 votes

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    Deana Steele supported this idea  · 
  2. 8 votes

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    Deana Steele supported this idea  · 
  3. 67 votes

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  4. 7 votes

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  5. 19 votes

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    Deana Steele commented  · 

    Yes! This is critical to my business. The number of upsells we convert from these automated messages is sorely missed from my previous PMS, Guesty.

    Rule: If there is x number of days available before check in send message x number of days prior to arrival

    Rule: If there is x number of days available after check out, send message x number of days prior to departure

    Additional features for complex conditions:
    If the guest is staying min x numbers of days send this message

    Deana Steele supported this idea  · 
  6. 16 votes

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  7. 3 votes

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  8. 8 votes

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    Deana Steele commented  · 

    Has this been resolved? I am encountering this issue. We have had guest extensions, not only is the job that was created NOT adjusting to the new date, the cleaner is also not being notified of the change.

    I believe the initial trigger to create the job needs refinement so the cleaner notification can then trigger to send a message about an change

    Deana Steele supported this idea  · 
  9. 3 votes

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  10. 4 votes

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  11. 11 votes

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  12. 12 votes

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  13. 2 votes

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  14. 33 votes

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  15. 6 votes

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  16. 17 votes

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    Deana Steele commented  · 

    Agreed! Having a few minutes even is very helpful before the first message goes out!

    Automation rule options of: Send 5/10/15/30 min after confirmation gives our team an opportunity to act on initial guest communication

    Deana Steele supported this idea  · 
  17. 5 votes

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  18. 25 votes

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  19. 19 votes

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  20. 4 votes

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    Deana Steele supported this idea  ·