Settings and activity
11 results found
-
23 votes
Thank you for submitting this idea. We have considered this in the past but this behavior comes with complexities. The question is whether we consider a property as booked on the first split payment and block the calendar or not:
- if we do: a guest could pay $5 on a $1000 payment and the calendar will be blocked with a payment that does not meet the reservation amount threshold (putting the PM at risk)
- if we do not consider it as booked until the whole $1000 is received, the PM could end up with 4 payments of $200 and the property is still available. Someone else could then end en booking the property and the PM is left with having to process 4 refunds.
So this feature is definitely interesting but requires that particular threshold rules to be defined and the system behaviour to adapt to them.
Steven Johnson supported this idea ·
-
12 votes
-
5 votes
-
11 votes
An error occurred while saving the comment An error occurred while saving the comment Agreed, there is another request for this feature as well.
An error occurred while saving the comment agreed. This issue is quite frustrating and causes me to miss responding to guests
-
7 votes
An error occurred while saving the comment Agreed
-
7 votes
-
7 votes
-
5 votes
-
10 votes
We are planning to offer the 'order adjustment' feature that will let you add a charge or a refund to any order (Airbnb or other channel), with an adjustment type (rent, tax, fee, service, resolution).
The order adjustment will then show up in your enhanced reports under the corresponding type (rent, tax, fee) into your Financial reports, Fee reports and Owner reports.
Along with the creation of order adjustments, you will be able to create a manual transactions that reflect the payment or the refund of your order adjustments, if your guest paid outside of your default payment service provider. This will insure accurate accountability in your transaction report.
-
50 votes
-
3 votes
Any progress on this? This keeps messing me up with anything not Airbnb. Even if there is a setting to skip inbox and just make messages come from our email address so it's not tracked in the Inbox. The inbox is just impossible to use on a phone.