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579 results found

  1. i like make a flag or a color so when i look at the calendar, it shows directly there which booking is not PAID

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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    Hello. This is really the reason we provide the Pipeline, which can show status for all bookings and will highlight those with incomplete payments.

  2. 1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  3. search in the pipeline ONLY for guests who own money/payments - red circle

    7 votes

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  4. i tired adding the number of beds or bed information like what ws instructed but its not showing on the hostfully website just the number of beds and not if its king or queen beds

    2 votes

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  5. Is there a feature in Hostfully where we can log Tasks/ Maintenance issues for the team to manage

    5 votes

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  6. I want to be able to move Airbnb/Booking.com reservations in Hostfully without adjusting them on the channel sites to optimize my portfolio.

    Sometimes, guests refused to update the reservations in the channels even though the property booked is not their current stays

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  7. I have different cleaning fees for Vrbo/Booking.com channels, I would like to able to set different fees for different channels

    1 vote

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  8. Adding a separate dropdown menu for half bathroom.

    1 vote

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  9. I want to set the price for extra service as a percentage of total rent or daily rent.

    2 votes

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  10. We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  11. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  12. At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".

    The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.

    We want the Ability to flexibly remove turnover day for some specific dates

    4 votes

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  13. I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.

    I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.

    1 vote

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  14. On web browsers, It's difficult for us to keep up with new messages since we don't get notified when we receive them. It would be helpful if we could get a sound or push notification even to aware about the message.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  15. In the Owner Adjustment page, it would be more convenient to have "View" button so we can see the expense with note and attachment without going to "Edit".

    1 vote

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  16. Charge Automation has a good product that fills in some gaps Hostfully has. While there is already an integration, the booking flow for direct bookings becomes very clunky if using Charge Automation with Hostfully. This video shows how that could be significantly improved.

    https://www.loom.com/share/29709bca5e9d469fb9fbd635bcfca62a?sid=c791f8a4-e78e-46de-8c3b-17e827d9abe2

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  17. I would like to have the opportunity to set non-XML plans for my Booking.com properties via API. We need weekly and monthly rate plans as they are great revenue generators.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  18. It might be confusing between Minimum nights and weekend minimum nights in property settings. I just think people will think that the minimum stay requirement would override a minimum weekend requirement.

    It would be great to show a more detail in the tooltip to inform users that weekend minimum nights will override minimum nights field.

    1 vote

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  19. It would be great to show the pet count in the owner portal along with the cleaners calendar when you click on the reservation.

    1 vote

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  20. Support videos in the property pages

    2 votes

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