Settings and activity
6 results found
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3 votes
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23 votes
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62 votes
Hi everyone 👋
Thank you for voting for the idea “Automatically charge Stripe balance payments (second payment) for US guests on Vrbo.”
We’re excited to let you know that this feature is now ready for a beta phase, and we’d love to invite interested customers to participate.
What’s new?
When enrolled in the beta, reservation balance payments will be automatically charged via Stripe for:
- Vrbo reservations
- Booking.com reservations
How the flow works
- A guest books on Vrbo or Booking.com
- The guest pays the deposit on the channel platform (or, in the case of a 0% deposit, provides their credit card details without an initial charge)
- When the balance is due, Hostfully will automatically charge the remaining amount via Stripe
- If the automatic charge fails (e.g. insufficient funds, expired card, etc.), we will fall back to the existing flow and send the usual balance due payment request to the…
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9 votes
There is no way to do this today but the idea will be considered.
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15 votes
This is a feature we have been planning to support for a while. We'll keep you posted as the analysis for it moves along.
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21 votes
If you're a non-hostfully user (aka don't know what Hostfully is), many times communication (texts or emails) or any other online presence look like scams or phishing, and therefore, are simply ignored if it's not branded like the rental company name. The more things are streamlined like favicons (on all browsers), logos on correspondence, guidebooks, the booking platform, etc. the more credibility it lends to the short term rental company and makes the user/guest have an easier, more understandable experience. It, also, makes our end of things less frustrating and time consuming because there is more acknowledgment and completion of items prior to checkin by the guest.