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8 results found

  1. Enhanced reports schedule range

    7 votes

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    received  ·  4 comments  ·  Property Management Platform » Reports and Analytics  ·  Admin →
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    Sam - More Mountain commented  · 

    We require this to be CUSTOM dates too. Our business is seasonal and has a winter and summer booking period. As such, we run our figures from 1st December - 30th September, not being able to schedule these dates requires a huge amount of manual work to run each individual report, especially when running owner reports.

    Sam - More Mountain supported this idea  · 

  2. client information

    2 votes

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    1 comment  ·  Property Management Platform » Guest Portal  ·  Admin →
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    Sam - More Mountain commented  · 

    A huge number of our guests are returning guests year after year and as such we reward our guest on this. Our previous PMS system allowed us to see previous bookings by the guest but the Hostfully system doesn't seem to do this. On the "Customer List" you can rebook a client and see their details, so it seems like the details are recorded somewhere in Hostfully. Can a customer record be created where in this area we can see how many times a guest stays.

    Also, any customer notes written in here don't seem to pull through into bookings made from here?

    Sam - More Mountain supported this idea  · 

  3. Enable booking statuses and the payment amount on the Guest Portal

    9 votes

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    3 comments  ·  Property Management Platform » Guest Portal  ·  Admin →
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    Sam - More Mountain supported this idea  · 

  4. Complete fields in a Pre-Arrival form should be down loadable by the host at anytime

    10 votes

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    0 comments  ·  Property Management Platform » Guest Portal  ·  Admin →
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    Sam - More Mountain supported this idea  · 

  5. Ability to customize the wording of rental agreement signed page

    3 votes

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    1 comment  ·  Property Management Platform » Guest Portal  ·  Admin →
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    Sam - More Mountain supported this idea  · 

  6. Repeat guest trigger condition

    47 votes

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    received  ·  5 comments  ·  Property Management Platform » Templates and Triggers  ·  Admin →
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    Sam - More Mountain commented  · 

    This is so important! The CMS system is very limited for recognising previous clients.

    Sam - More Mountain supported this idea  · 

  7. HOLD Requests - Allow the Booking Quote to stay active even though the hold has expired

    1 vote

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    0 comments  ·  Property Management Platform » Pipeline & Lead Assignment  ·  Admin →
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    Sam - More Mountain shared this idea  · 

  8. Own number for SMS and Whatsapp

    19 votes

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    under review  ·  1 comment  ·  Property Management Platform » Inbox  ·  Admin →
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    Sam - More Mountain supported this idea  ·