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802 results found

  1. several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.

    6 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. When adding nights to an existing stay, allow a time duration to allow them to pay or else the addition is cancelled.
    Same as the HOLD duration.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. We would like to be able to choose Vacation Rent Payment as our payment processor so we can use different VRP accounts on the property level in Hostfully.
    Our accounting systems and processes and PMS we are transitioning from allowed us to use our multiple Vacation Rent Payment accts.
    As a PM, we would like to continue to offer this service to our owners for direct deposit into their accts.

    7 votes

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    2 comments  ·  Payments  ·  Admin →
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  4. Customers should have an overview of our availability in all our chalet calendars instead of looking one by one to find availability in the widget we insert in our website.

    3 votes

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  5. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    2 votes

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  6. Tracking of messages and quotes sent. It would be very helpful if we can know if messages and quotes have been successfully delivered and opened, like what Mailchimp does. I am new but have not successfully gotten a booking from a quote being sent, so knowing if the messages are going to spam or inbox and evened opened would be helpful, so message content or title can be changed to increase views.

    11 votes

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  7. Right now, applying a discount to an owner or agent originated booking/hold does not change the taxes due from the original total. I could discount any amount from the nightly rate and the taxes still reflect the original charge.

    10 votes

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  8. Enable a booking window shorter than 1 month. I have a listing that I offer as a full house in advance, then if I have availability, I open up as a duplex to have 2 smaller listings. But I prefer for preference to go to the larger house.

    9 votes

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  9. Integration with Tidy App - even at their beginning stages they have been more involved and helpful than any other cleaning service I have tried. They flew in a trainer to train my team and have customized my entire experience. The only thing missing is an integration with Hostfully.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  10. Add a tool to view the "private feedback' guests leave with their public review. This is where important property info is often left, and is very valuable info to pass along to supply stockers and maintenance.

    9 votes

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    1 comment  ·  Reviews  ·  Admin →
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  11. Autohost screens guests, and if a guest fails the verification and/or is high-risk, that information should be available in Hostfully. Then, that information could be used as a condition in message triggers, e.g. do not send messages if guest is unverified by AutoHost. I would also want to see that data available in the API so other integration partners (e.g. Akia) could use it as well.

    1 vote

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  12. To help fill gaps in our calendar, we would like to accept offers from non-traditional booking platforms that connect with film production companies.

    7 votes

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  13. If under property settings 100% of the payment is not collected at the time of reservation (i.e. certain percentage will be due x days prior to checkin), then pipeline won't show the option to "send balance payment request" until the payment due date which is x days prior to checkin date. manager should be able to send the balance payment request ahead of the due date and not wait for the payment due date to send the payment request.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  14. It would be great to have "Activity" or "History" data on individual reservations to see when a reservation was updated & who updated it.

    (i.e. a guest requests to extend their reservation for 2 weeks. We go into Hostfully & change the check out date.)

    Currently, there is no history or activity showing when changes were made to that reservation. With multiple people working in reservations, it would be great to have that data for our billing department to follow up and ensure the billing is updated, etc.

    16 votes

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    2 comments  ·  Other  ·  Admin →
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  15. When creating a template that includes live links to the marketplace items (Early Check-In/Late Check-Out) the link seems to die once it hits Airbnb messenger. How do we ensure that the links will work as intended on all platforms? The links go directly to the item, such as early check-in, not just to the general marketplace page.

    4 votes

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  16. For now, on the rental agreement, the name of the property is the internal name. That can make guests confused since they only know the public name or short description of the property. Guests can also say that the name of the property they signed is not correct to what they booked and that would be a challenge for the property manager to show evidence that guests agreed with conditions in the contract.

    11 votes

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  17. I can rent the space 2 times in a day very easily but I currently can't have the check in and the check out day be the same.

    1 vote

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  18. I noticed that the zapier Updated Booking and Canceled Booking triggers work for owner block changes, but the New Booking doesn't trigger when a new owner block is created.

    Can you update the zapier integration to include owner blocks in the New Booking trigger?

    3 votes

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  19. It would be great to have a Zapier trigger that fires when a new payment is created, which includes all the payment data in individual fields.

    10 votes

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    2 comments  ·  Payments  ·  Admin →
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  20. It would be nice if there is a way to copy rates from one property to another one with just one click

    7 votes

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