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13 results found

  1. Even if the cleaning fee amount is $0, it still shows up as a line item in the order. We would like the ability to remove it.

    1 vote

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  2. When clicking on "All locations" to filter locations on DBS, the Las Vegas is spelled as "Las vegas".

    Please fix it as I just want it to look professional without errors.

    2 votes

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  3. At the moment, only messages from the primary guest on Airbnb appear in Hostfully Inbox. I want messages from the secondary guest to appear as well.

    57 votes

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    started  ·  9 comments  ·  Inbox  ·  Admin →
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  4. 1 vote

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  5. At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.

    1 vote

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  6. At the moment, Hostfully Inbox doesn't separate the guest thread per booking: it remains a continuous history of messages between guest and agency no matter how many bookings the guest has with your properties.

    I want only corresponding messages associated with a booking to show up when selecting a booking on the right "booking selector" of Inbox.

    117 votes

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    started  ·  11 comments  ·  Inbox  ·  Admin →
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  7. The drag and re-order is too tedious, especially when you just got all new photos for your listing and need to delete all these old ones and reorder 50 new ones.

    I think that there should be a toggle between the current view and a thumbnail view that puts the photos in a grid (maybe 4-5 across and then they are in rows going down) without the photo comments in this thumbnail view. That way we can reorder the photos quickly and see better what overall the order looks like to guests, and then when we are ready to add…

    55 votes

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  8. My default language is English but I would like to change to Spanish! be able to modify PMP language

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Now that Airbnb and VRBO both have restrictions on the number of characters for Public Name and Long Description, it would be extremely helpful and more streamline to make those adjustments. Instead I'll have to copy and past into a word doc and the paste back into. It's kinda clumsy and time consuming as I have 20+ properties to adjust. Unless I am missing it somewhere. :)

    64 votes

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  10. Hi, you should let add info from the pre arrival forms to the enhanced reports. In my case, the Colombian government make us have a registration card for each reservation so the info I need from guests, can be add to the pre arrival form and then to the reports.
    The passport number CANNOT be added to the enhanced logistics report because is not available.

    30 votes

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  11. Notification for failed trigger so PM can resend or check what is missing

    83 votes

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  12. I would like to run a cleaning report to see how many jobs were done in a period of time. Currently I have manually count the number of jobs on the calendar to see how many jobs have been done. This leaves a large margin for error.

    21 votes

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  13. 62 votes

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