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108 results found

  1. would be nice if the team could develop a routing to generate a pdf receipt for guest

    75 votes

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  2. Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.

    Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.

    2 votes

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  3. In the portal, when you click on a reservation in the calendar, it does not show the full price paid to the property manager after commission charged by booking.com or the other OTA's.

    Then in the owner portal calendar it shows the price of the reservation excluding the cleaning fee and commission from OTA's which makes the amount incorrect and not useful. In the owner portal is just shows the amount in the property managers calendar minus the property's managers commission however this is not accurate due to the commission charged by the platforms.

    The calendar in the property managers…

    46 votes

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  4. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    6 votes

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    under review  ·  2 comments  ·  Channels  ·  Admin →
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  5. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    6 votes

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  6. Right now you can only create a text trigger using a text template. However, you can manually send a text message using an email template. If you could use an email template with a text trigger it would cut down on the number of templates you need to create. Thank you.

    1 vote

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  7. Starting July 1, 2025, California AB2202 requires short-term rental operators to disclose cleaning and checkout tasks before a guest confirms a booking.

    Currently, Vrbo provides a way to add this information directly in their dashboard. However, there is no way to set or display these tasks on the Hostfully platform, including for the Direct Booking Site or through channel integrations.

    Please add functionality that allows property managers to create a list of cleaning/checkout tasks associated with each property

    1 vote

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  8. As the BDC fine print is not supported by Hostfully yet, its settings in BDC will be overridden by Hostfully sync.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  9. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    37 votes

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  10. Push the house rules under "Fees & Policies" tab to Booking.com

    3 votes

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  11. When the security deposit is automatically released, the guest only gets an email. There’s no way to notify them through the platform they booked on, like VRBO or Booking.com. That’s a big gap in communication.

    We try to keep everything in one place so guests aren’t confused, and this forces us to rely on email when many guests don’t check it. We should be able to trigger a message through the booking channel when the deposit is returned, just like we can for check-in instructions or thank-you messages.

    This really needs to be fixed.

    1 vote

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  12. It would be very helpful to have a feature in Hostfully where I can track earnings from offline bookings. However, these offline bookings should not be subject to commission from Beyond Pricing. Therefore, I would like a feature to block these dates for Beyond Pricing but still have visibility into my earnings from these offline bookings.

    2 votes

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    under review  ·  1 comment  ·  Integrations  ·  Admin →
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  13. I want to have the rules "Increase rate by X % when stay is smaller than Y nights" to Airbnb. It only works with direct booking site at the moment.

    8 votes

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  14. Support more types of taxes WITH "long stay exemption" for direct bookings and all other platforms, especially Occupancy Tax/ City tax / Tourist tax.

    Because, the governmental rule can be that this occupancy tax is valid up until a certain number of nights (in this case 30 nights). So, it must not be shown when a guest books for 31 nights.

    • Hostfully only has the option Ignore tax charge for over applied to Rental and Cleaning fee taxes, not Occupancy tax.

    • Long term stay exemption from Fees & Policies tab only applies to Airbnb, not Direct Booking.

    However, we need…

    10 votes

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  15. There are many integrations (and channels). Every time you add a new property, you have to go through a long list looking for those that are enabled, then manage the settings and update to add the new property. If the list of integrations was sorted, it would be much easier to just go through them one by one and add the new property. Same thing with channels.

    Even better would be an option to turn on ALL enabled channels/integrations for a new property.

    1 vote

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  16. Add conditions to a Tax:

    Example" "if more or less than X nights"

    3 votes

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    Hello Emídio - thank you for your feedback.


    Note that the platform already provides an option for "Ignore tax charge for over N days", on each of the Property Settings page. Is this the feature you're referring to?


  17. Apply the promo code on the rent not on all the invoice, like the wood we sell, all the food, etc.

    1 vote

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  18. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  19. Currently, BDC commission is only tied to the transaction level and the transaction must be processed by a payment processor. This means that reservations paid through payment by booking.com (PBB) or outside of the Hostfully system and manually entered into PMP will not show the commission in the report. I am requesting that the BDC commission be based on the lead level, so that it is always present regardless of payment status or method.

    10 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  20. Hello! I suggest adding the option to enable/disable triggers. Currently, it's quite inconvenient as you can only adjust or delete them. But having the ability to turn them on or off would be helpful. Sometimes, it's necessary to temporarily disable a trigger.

    27 votes

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