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90 results found

  1. Able to change the number of guests for Booking.com reservations

    1 vote

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    0 comments  ·  Channels  ·  Admin →

    Unfortunately, as of today, Booking.com does not provide an API to allow us to send # of guest alterations from the platform.

  2. Condition for security deposits paid for triggers

    3 votes

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    This condition does not make sense. If you require a security deposit, then the Booking Confirmed condition will only be met when the SD is paid for.

  3. Sync button for all channels at once

    1 vote

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    0 comments  ·  Channels  ·  Admin →
  4. Make the sync with BDC more frequent. Currently, there is a 2 min sync frequency with Booking.com.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
  5. It would be great if i could access ALL features from the App. Having full access to all features on both the website and mobile app would provide greater flexibility and convenience, especially when you're on the go. Expanding functionality to include trigger adjustments, channel syncing, and template editing within the app could enhance productivity and ensure seamless management from any device.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
  6. Not redirect to the property page when finding the property and clicking on the search result on the Booking.com channel page

    2 votes

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  7. sort scheduled messages by guest and show them in the inbox for that specific guest

    1 vote

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  8. I need the code to be stored both in the Airbnb instructions and in a variable in Hostfully. I don’t want to have to change it in both the Airbnb instructions and a separate variable whenever the code is updated.

    1 vote

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  9. Support Booking.com "Smart flex" type of reservation

    1 vote

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    0 comments  ·  Channels  ·  Admin →
  10. I want to receive a monthly email survey from Hostfully to gather my feedback and vote on new feature suggestions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  11. Cloudflare does not have Customer Service team that can be reached out, so it's difficult to check when there is any issue. 34SP is a great one you can consider.

    1 vote

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    Thanks for submitting this idea.


    Your statement is not accurate though. Cloudflare does provide a support channel for paid accounts. It does not for free accounts, which is understandable.


    One more thing: Hostfully does not require users to use Cloudflare - it is rather a suggestion, because they provide SSL proxying capabilities for free. But Hostfully users are free to use any other service if they want to. Using Cloudflare is not a requirement.


    So this makes this idea not really relevant, as there is not really anything we need to do on our side to implement other providers.

  12. 1 vote

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  13. incorporate both reviews to be synced. it would help your customers out tremendously!

    2 votes

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    0 comments  ·  Reviews  ·  Admin →
  14. It's supported for SMS two-way messaging and the SMS sent from Hostfully to the Service Provider's mobile device is all good. However, when the Service Provider replies to that SMS, we don't see it in the Hostfully Inbox or on our phone number because it only works for guests.

    The ability to see replies from Cleaners in the Inbox would be helpful for team communication. We can see everything in one inbox.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →

    The communication platform we use for sending SMS forces us to use numbers that are registered number in a particular country and does not allow responses to be sent to these numbers. This is a spam prevention restriction, and the SMS protocol does not allow specifying a different "reply-to" number, like the email protocol does. So unfortunately, this feature request can not be entertained. We recommend using messages via the Hostfully inbox instead.

  15. From payment checkout flow, the "extra service" always shows as 1 instead of 0, for example Pet fee. That makes some of our guest confused as they don't have pets with them so it would make sense if the number starts from 0.

    3 votes

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    0 comments  ·  Payments  ·  Admin →

    Actually, the service is only added if you select it - so from a usability standpoint, it makes more sense to pre-select the "1" so that the guest actually adds 1 item when they select it. If it was "0", the "select" button would not work and require more clicks.

  16. I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.

    Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.

    3 votes

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    0 comments  ·  Other  ·  Admin →
  17. We would like to have distinctive colors to make it clear on the calendar that blue is booking.com, red is airbnb, gold Hostfully and something very different like green or orange for VRBO or GOOGLE

    1 vote

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    declined  ·  0 comments  ·  Mobile App  ·  Admin →
  18. Is it possible to have sound notifications on the mobile app when there is a new message of any kind (inquiry, request, booking, etc.)?

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
  19. It is confusing that the Toggle All button goes back to, or stays at Off, even after you click on it to Toggle all to on. Can it just stay at on if all are on?

    1 vote

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    0 comments  ·  Channels  ·  Admin →
  20. 1 vote

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